Server Upgrade Problem

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  • Bellsy
    New Member
    • Nov 2006
    • 9

    Server Upgrade Problem

    I recently had to migrate my web site over to a new server at the request of Go Daddy. Everything went fine except for one issue.

    When I try to upload pictures to the forum, I do not see the icon or the picture when I click on the icon area.

    I am going to assume that my path to the image location needs to be fixed. I do not know where or what I need to correct.
    Any help would be greatly appreciated.

    Thanks
    Bellsy
  • pet0etie
    New Member
    • Mar 2010
    • 18
    • 3.8.x

    #2
    the icons are also stored in the cache of the forum (table "datastore") with the url
    so i guess rebuilding that datastore would solve the problem if all icons are in the right place

    make this query :
    select * from datastore where title = 'iconcache'

    i remember that i once had the problem too after migrating
    but changing the url of all icons to a absulote path http://www.mywebsite.com/forum/images/icons/icon.gif did the thing for me
    i hope this might help u out

    maybe u can post the result of the query above or the path of one of your defined icons

    Comment

    • Bellsy
      New Member
      • Nov 2006
      • 9

      #3
      Thanks for the response. Question....If the problem is a url path to the icon, will changing this allow the picture to become visible? I was thinking it could possibly be a picture url path and it needed to be corrected?

      Comment

      • Mark.B
        vBulletin Support
        • Feb 2004
        • 24286
        • 6.0.X

        #4
        You probably have a php compatibility issue if you have been put on a new server. Your license is only valid for vBulletin versions up to 3.6.8. If that's the version you're running, it is many years obsolete and unsupported, and won't work on modern servers.

        If you are running a later version than that, then please associate your forum account with the correct license so we can provide you with support.

        Please let us know when this has been done.
        MARK.B
        vBulletin Support
        ------------
        My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
        My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

        Comment

        • Bellsy
          New Member
          • Nov 2006
          • 9

          #5
          Thanks Mark.

          I'm currently running 3.8.7

          Comment

          • Mark.B
            vBulletin Support
            • Feb 2004
            • 24286
            • 6.0.X

            #6
            Originally posted by Bellsy
            Thanks Mark.

            I'm currently running 3.8.7
            The problem is, the license associated with your forum account doesn't have the right to run that version.

            MARK.B
            vBulletin Support
            ------------
            My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
            My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

            Comment

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