Payment API manager problem

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  • TAL
    New Member
    • Jul 2009
    • 22

    Payment API manager problem

    I have an email address under the Paypal option, but it ends up deleting itself. Sometimes it takes a month, other times it's only a couple of weeks. I have to re-enter and save it every time.

    Is there a fix for this?
  • BirdOPrey5
    Senior Member
    • Jul 2008
    • 9613
    • 5.6.3

    #2
    Well it's not "deleting itself" unless your forum achieved consciousness.

    1) Are you absolutely sure no one else has Admin access to your Admin CP? Check there are no other Admin Accounts by looking at usergroups- change your Admin CP password to be sure.

    2) Are you having any ongoing database issues? Such as are you having crashed tables or needing to restore from backups?

    3) Have you tried disabling all 3rd party mods and seeing if the the problem stops?

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