users cannot login

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  • H22A
    Member
    • Apr 2009
    • 73
    • 3.8.x
    #1

    users cannot login

    Hi,

    I can login into forum but unable to login into the adminCP and most of my users also cannot login into the forum with below error (although with correct username and password)

    Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    Action taken below
    run tools.php problem still same.
    disable plugin problem still unsloved

    Please help
    Tags: None
    • Videx
      Senior Member
      • Jan 2007
      • 848
      #2
      At the very least we would need a link and a test login.

        Comment

        • Trevor Hannant
          vBulletin Support
          • Aug 2002
          • 24358
          • 5.7.X
          #3
          When you say "run tools.php", what exactly did you run from there as there's a number of things that will/won't help...
          Vote for:

          - Admin Settable Paid Subscription Reminder Timeframe (vB6)
          - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

            Comment

            • H22A
              Member
              • Apr 2009
              • 73
              • 3.8.x
              #4
              Originally posted by Trevor Hannant
              When you say "run tools.php", what exactly did you run from there as there's a number of things that will/won't help...
              Reset Cookie Path and Reset Cookie Domain but problem still same
              please advise

                Comment

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