For some reason when someone enters their email to reset their password, it does not work. They get no email in spam or anything.
Reset Problem
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In Admin CP -> Maintenance -> Diagnostics -> Run the email diagnostic and see if there are any errors.
If there are no errors reported check if your e-mail server has been blacklisted as a spammer: http://www.mxtoolbox.com/blacklists.aspx
Related Topics
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My site is producing no emails at all. I have the latest version I updated today 5.1.4pl3 when I use the email test it works. My members are getting upset because they receive nothing at all. new members...
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Channel: Support Issues & Questions
Tue 20 Jan '15, 6:14am -
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