Getting error 330

[ronitdeep]

My site was working fine..suddenly started getting following error:

Error 330 (net::ERR_CONTENT_DECODING_FAILED): Unknown error.

Where should be the problem?

[AliMadkour]

Disable your modifications/plugins and see if you still have this problem.

Note: Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true); 

Now, do you still have the same problem?

[ronitdeep]

No its still there..
I have disabled but still its there..

[ronitdeep]

here i am attaching pic along with site address ..

[BirdOPrey5]

Does your Admin CP still work?

If so go to the Admin CP -> Settings -> Options -> Cookies and HTTP Header Options -> GZIP HTML Output -> Set to "No."

And try again.

[ronitdeep]

No i have tried.but its also showing the same error.

[AliMadkour]

What is your php version ?

[BirdOPrey5]

If you upload a basic php file, something that just says:

<?php
echo "This is a test";

Does it work in your browser?

[ronitdeep]

Yes joe, test page is working fine.

@ AliMadkour

My host says " The PHP version on the server was upgraded to PHP 5.3.x recently."

[Wayne Luke]

You need to be on vBulletin 3.8.5 or higher to support PHP 5.3.0.

To resolve the original error message go into your Admin CP and then vBulletin Options -> vBulletin Options -> Cookie and HTTP Header Options.

Find the option to Enable GZIP Compression and turn it to No. Save at the bottom.

Your forums should no longer be double compressed. The most likely cause if your host installed mod_gzip or mod_deflate that does the compression for you so you don't need to do it in the software.

[ronitdeep]

Thanks Wayne,
But i am not able to access admincp.. how can i do this without admincp?

[Wayne Luke]

You can try these steps:

Run this query in phpMyAdmin:

update settings set value=0 where varname='gzipoutput';

Then upload tools.php in the do_not_upload folder to your server. Put it in the AdminCP directory.

Load it in your browser.

Click all the links related to the datastore to trigger it being updated.

Try your forums... Delete tools.php from your server.

[ronitdeep]

Thanks Wayne,
But i think this is out of my technical knowledge..
can you please make it more simple?

[AliMadkour]

Please fill out a support ticket at

http://members.vbulletin.com/membersupport_contactform.php

Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

[ronitdeep]

I havent purchased for support ticket..though i own genuine licence.
if i need to upgrade..which version in vb 3 i should?
will later versions of vb 3 will work with php 5.3.x ?