Need help as soon as possible!

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  • Fratal
    Senior Member
    • Oct 2008
    • 149

    Need help as soon as possible!

    Can anybody explain why I cannot import users using ImpEx?

    When I go through the module, it just stays on a blank page and doesn't import them.

    This is what it looks like:

    Click image for larger version

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    The other modules are working fine though! Just the Import Users module isn't working.
  • Fratal
    Senior Member
    • Oct 2008
    • 149

    #2
    Any help? Would like to get my site back up asap.

    Comment

    • Steve Machol
      Former Customer Support Manager
      • Jul 2000
      • 154488

      #3
      Not really enough info to even hazard a guess. Why are you using Impex?
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      Comment

      • Lynne
        Former vBulletin Support
        • Oct 2004
        • 26255

        #4
        Check your error_logs (if you don't know where they are, ask your host). My guess is a php error. Try importing less users at a time.

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
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        If I post CSS and you don't know where it goes, throw it into the additional.css template.

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        Comment

        widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
        Working...