Welcome PM's not sending

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  • matthewhotdude
    Member
    • Aug 2009
    • 31
    • 3.8.x

    Welcome PM's not sending

    I'm having a problem where welcome PM's are not sending, I have checked all the permissions of the usergroups and they seem ok, anything else I could be missing?
  • matthewhotdude
    Member
    • Aug 2009
    • 31
    • 3.8.x

    #2
    Oh yea, I have also tried to disable all plug ins and it still doesnt send them

    Comment

    • matthewhotdude
      Member
      • Aug 2009
      • 31
      • 3.8.x

      #3
      ohhh strangly sometimes it sends the PM I have had 15 new registrations today so far, but has only sent a welcome PM to one of them

      Comment

      • Lynne
        Former vBulletin Support
        • Oct 2004
        • 26255

        #4
        What are your email settings in vboptions > email settings? Have you changed them at all?

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
        Want help modifying your vbulletin forum? Head on over to vbulletin.org
        If I post CSS and you don't know where it goes, throw it into the additional.css template.

        W3Schools <- awesome site for html/css help

        Comment

        • matthewhotdude
          Member
          • Aug 2009
          • 31
          • 3.8.x

          #5
          What settings in particular as theres loads, do you want me to list them all

          Comment

          • matthewhotdude
            Member
            • Aug 2009
            • 31
            • 3.8.x

            #6
            Enable email features - YES
            Allow users to email other members -YES
            Secure email sending - YES
            Email flood check - 0
            use mail que system - YES
            Number of emails to send per batch - 1
            Bounce email address - ****@chattaboxforums.com
            Enable '-f' Parameter - NO
            Email send delay - 0

            Comment

            • Lynne
              Former vBulletin Support
              • Oct 2004
              • 26255

              #7
              Number of emails to send per batch - 1

              Um, if you are sending them in batches of 1, that is most likely your problem. Default is 10.

              Email send delay? There is no such option in default vbulletin. Sounds to me like you have a modification installed. try disabling it and see if you still have this problem.

              Please don't PM or VM me for support - I only help out in the threads.
              vBulletin Manual & vBulletin 4.0 Code Documentation (API)
              Want help modifying your vbulletin forum? Head on over to vbulletin.org
              If I post CSS and you don't know where it goes, throw it into the additional.css template.

              W3Schools <- awesome site for html/css help

              Comment

              • matthewhotdude
                Member
                • Aug 2009
                • 31
                • 3.8.x

                #8
                I tried disabling all modifications with the line in config.php and it was still the same

                But why would this effect welcome pm's?

                Anyway reset it to 10, disabled that plug in and still no welcome PM
                Last edited by matthewhotdude; Tue 15 Jun '10, 11:34am.

                Comment

                • matthewhotdude
                  Member
                  • Aug 2009
                  • 31
                  • 3.8.x

                  #9
                  Thought I would just let eveyone know I have fixed it.

                  The default usergroup for new members wasnt usergroup id:2 and thats what was causing it

                  Comment

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