We have had some members with birthdays who are now over 13, also one member who entered her birthdate wrong and we changed it for her.
Since moving the members to Registered User, the COPPA message still remains in the Admin panel User Profile. Also, they have a message that states:
I don't seem to be able to fix this. Also, there is no COPPA box checked in their user profile. I read somewhere to be sure that is not checked and it is not.
Any suggestions?
Since moving the members to Registered User, the COPPA message still remains in the Admin panel User Profile. Also, they have a message that states:
When you make changes to this profile, your Parent / Guardian will be notified by email.
If you are over the age of 13, you should not be seeing this message. Please contact the administrator with your username, and your account will be changed.
To print out a new permissions form, please click the button below.
If you are over the age of 13, you should not be seeing this message. Please contact the administrator with your username, and your account will be changed.
To print out a new permissions form, please click the button below.
Any suggestions?
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