Registration email confirmation problem

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  • tomydamic68
    Member
    • Jan 2009
    • 75
    • 3.8.x

    Registration email confirmation problem

    Hi,
    Ive noticed (while doing a test for new user) that when I get my confirmation email it looks like this _ (underscore)instead of this "sphynx cat Forum" in other words the email sender is not there just an _ underscore. But my "welcome to the forum" shows the sender after i complete the confirmation. can some one please tell me where this would be effected? and how to correct it. It was not always like this.
    thanks in advanced.
    Attached Files
    Last edited by tomydamic68; Sun 27 Dec '09, 9:09am.
  • MariahMan
    New Member
    • May 2007
    • 23

    #2
    I'm having this exact same problem. Just started a couple weeks ago. If anyone has an idea how to fix this, i'd be most appreciative.

    Comment

    • tomydamic68
      Member
      • Jan 2009
      • 75
      • 3.8.x

      #3
      email prblem

      did you add any mods or change anything recently? The only think I can think of is that I allowed users to use the email funtion. But that might of been before the problem.

      Comment

      • MariahMan
        New Member
        • May 2007
        • 23

        #4
        Nope, not that i can remember. I can see in my email client that i got an email that was formatted correctly and then 24 hours later, the next email had an "_" in the from field. I don't know what could've happened. It only happens with the "New User at..." emails to me and then the activation emails to new users. Doesn't happen with subscription emails, new PM notifications, or welcome emails. Very strange.... Wish i could fix this.

        Comment

        • tomydamic68
          Member
          • Jan 2009
          • 75
          • 3.8.x

          #5
          I found my problem I don't know if it will help anyone else. A few months ago I installed A mod vboptimise I have just uninstalled it and now the email registration is back to normal on my end and new user end. hope this helps.

          Comment

          • MariahMan
            New Member
            • May 2007
            • 23

            #6
            Thanks for posting back on here what you found. I really appreciate it. After doing some more thinking, looking at my email and calendar to try to figure out when this started, it actually did start right after i installed VB Optimise as well. I really love this mod though and it has made a huge difference in speeding up my forum and cutting the load on the databse. Not sure i want to get rid of it...

            I'll search/post over in the thread for the mod and see if i can come up with a fix. It has won MOTM so i'm sure that everyone isnt just dealing with having "_" as their email sender name.

            Thanks again!

            Comment

            • MariahMan
              New Member
              • May 2007
              • 23

              #7
              Found something over at the thread for this mod. Some other users complained of this _ issue. They were told to just turn off "cache phrases" in the control panel for the mod and all should be fixed. I just did that and we'll see.

              Comment

              • tomydamic68
                Member
                • Jan 2009
                • 75
                • 3.8.x

                #8
                vboptimise

                I just uninstalled it. I did not see much difference on my site with this mod. I was just worried I would loose new members if they did not see where the registration email was coming from, and mistake it as spam.

                Comment

                • MariahMan
                  New Member
                  • May 2007
                  • 23

                  #9
                  Agreed. I've disabled the mod and will probably uninstall. I was able to track down the real reason my forum was running slow. Now it's just as speedy as with the mod, albeit with a couple more queries than with the mod.

                  Glad we got this figured out!

                  Comment

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