We also have users complaining of this. I have suggested to them that they need to clear cookies - will report back if this doesn't fix the problem.
3.8.4 PL2 users are having cookie / re-login issues
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I run Chrome and I haven't ran into any of these type of issues, I stay logged in to our forums pretty consistently. And I really haven't seen any complaints on our communities of this either.
Have you ever changed the cookie domain or cookie path settings under Options in AdminCP? Maybe someone logged in before you changed that setting and had an old hash and logging back in didn't clear out the old cookies. If the problem persists past them clearing cookies then you might try uploading the files again since that would indicate other issues that aren't just cookie related.
Modifications and plugins could also cause some problems like this.Comment
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please write to me this file content ( .htaccess )
your problem is form this file
it happen for me from a while
and i will try to fix it for youComment
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I got the same problems the moment I upgraded to the latest 3.8.4 PL2. My members are MOANING loudly. I have been through clearing cookies with them but they are still having to continually log in are being logged out after opening a post or refreshing a page. Does anyone have a solution yet? Thanks
Ideas???Comment
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if you have vbseo in your forum just follow :
open .htaccess file in your forum root
you will find :
PHP Code:#RewriteCond %{HTTP_HOST} !^www\.your-domain.com
add after it :
PHP Code:#RewriteCond %{REQUEST_URI} vb/
it will be like this
PHP Code:#RewriteCond %{HTTP_HOST} !^www\.7elm3aber.com
#RewriteCond %{REQUEST_URI} vb/
#RewriteRule (.*) http://www.7elm3aber.com/vb/$1 [L,R=301]
save the file and try to login your forumLast edited by matrex_722; Wed 30 Dec '09, 10:24am.Comment
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I'm having this problem on my forum too, basic 3.8.4PL2. I dont use vBseo
Even I have to log in each time I go to my forum, and I'm the founder.
All my members have emptied their cookies and cache and closed the browser reopened it and logged in, then when they go away from the site and come back they have to log in again.
Also have another problem since adding PL2 but will search the forum to see if anyone else has it and if not post a new thread.
It's regarding some members posts now needing validating before posting.Comment
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"The lurking suspicion that something could be simplified is the world's richest source of rewarding challenges"
- Edsger DijkstraComment
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I'm having this problem on my forum too, basic 3.8.4PL2. I dont use vBseo
Even I have to log in each time I go to my forum, and I'm the founder.
All my members have emptied their cookies and cache and closed the browser reopened it and logged in, then when they go away from the site and come back they have to log in again.
Also have another problem since adding PL2 but will search the forum to see if anyone else has it and if not post a new thread.
It's regarding some members posts now needing validating before posting.
Since you seem to be able to reliable reproduce, can you do something for me?
1) Clear cookies
2) Log in
3) Record the following information and send to me in a PM
a) Your password
b) The COOKIE_SALT value from functions.php
c) The contents of the bbpassword cookie (replace bb with your cookie prefix if you've changed it)
4) Delete the bbsessionhash cookie (or wait for session to time out)
5) See if this logs you out
6) If it does, log in again and record the value of the bbpassword cookie a second time
KevinComment
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Kevin, try to replicate the issue using a website that has a subdomain other than www like forum[dot]example[dot]com
The issue basically make it impossible to login, it ask you to login every single time.
Clearing cookies doesn't do anything.
If you login successfully after clearing the cookies, you are login for 1 page, as soon as you switch page, you get logout right away.
I had to remove my subdomain and make it /forum as a subdirectory to solve the issue
It seem that the cookies doesn't work on subdomain.
Issues experienced:
Clear cookies
Login with remember me checked
Result: ask to login again
Login without remember checked
Result: ask to login again
Clear cookies
Login without remember checked [right after clearing cookies]
Result: Successfully login
Visit another page on the forum
Result: you aren't login anymore
This was the issue that we had, and we were 3 developers trying to solve the issue.
After wasting 3 hours looking around and trying different browser and way to solve the issue, we decided to upgrade to version 4 gold
Than I had the idea to remove the subdomain and by removing it, there is no more issues.
Kyle
Please note that the cookies are setup to be [dot]domainname[dot]com
from: Settings > Options > Cookies and HTTP Header Options > Cookie Domain
It was working fine before the update and issue only started with the update.Last edited by KyleRev6; Mon 4 Jan '10, 5:39pm.Comment
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