I keep getting this error, what is it? How do I fix it?

[brettxw]

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Unknown MySQL server host 'mysql50-38.wc1' (1)
/mnt/stor2-wc1-dfw1/401295/www.blackberryos.com/web/content/forums/includes/class_core.php on line 311

MySQL Error :
Error Number :
Request Date : Sunday, October 4th 2009 @ 05:07:23 PM
Error Date : Sunday, October 4th 2009 @ 05:07:33 PM
Script : http://www.blackberryos.com/forums/s...434&styleid=12
Referrer :
IP Address : 206.53.153.154
Username :
Classname : vB_Database


I get it atleast once a day. Same error, just script will be different.
MySQL Version :

[brettxw]

This one just happened :

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Unknown MySQL server host 'mysql50-38.wc1' (1)
/mnt/stor2-wc1-dfw1/401295/www.blackberryos.com/web/content/forums/includes/class_core.php on line 311

MySQL Error :
Error Number :
Request Date : Sunday, October 4th 2009 @ 05:22:13 PM
Error Date : Sunday, October 4th 2009 @ 05:22:23 PM
Script : http://www.blackberryos.com/forums/i...ine=1254694933
Referrer : http://www.blackberryos.com/forums/b...torm-here.html
IP Address : 24.184.234.159
Username :
Classname : vB_Database
MySQL Version :

[Floris]

Unknown MySQL server host 'mysql50-38.wc1'

This is a MySQL error, and you should contact your hosting provider.

[brettxw]

Unknown MySQL server host 'mysql50-38.wc1'

This is a MySQL error, and you should contact your hosting provider.

Will do, thank you.

[brettxw]

They are not much help. They keep asking "what is on line 311 of core_class.php" which is this : $link = $this->functions[$usepconnect ? 'pconnect' : 'connect']("$servername:$port", $username, $password);

[Floris]

Make sure config.php has value 0 for persistent connections.
The error is still with MySQL server, vB is just reporting that it's unknown and therefor can't continue. Sorry that you have a poor quality hosting provider.

[brettxw]

This is our conversation.

Ryan D.: The best recommendation I can make would be for you to upload a phpinfo file.
Ryan D.: Then when you see the issue occur again hit that phpinfo page.
Ryan D.: The first line is the system line
Ryan D.: This is the line we will need so that we can determine the node to check the error logs for to see if there is anything in those logs.
brett: I just got another error again 734pm
Ryan D.: So you are just looking at your error logs not actually seeing the issue?
brett: ya, it sends me an error log
brett: vbulletin does
Ryan D.: I see. That could be problematic.
brett: isnt rackspace suppose to have an error log though?
Ryan D.: The method I suggested will only work if you can replicate the issue.
brett: It cant be replicated cuz some days it doesnt do it, some days it does
Ryan D.: Yes but your error logging is breaking it.
Ryan D.: More to the point if it happens randomly we won't know what node is occurred on unless we can replicate it on the node and then check that node specifically.

[brettxw]

What if I just re upload that php file? Would that possibly stop these errors? Today alone I have 4 errors every hour so far.

[Floris]

you applied the changes in config.php as per my post?

[brettxw]

you applied the changes in config.php as per my post?

Im sorry Floris, Yes, I did. It was already set to 0.

[R1lover]

Get a new host, yours sucks

IF they can't troubleshoot their own servers or tell what mysql server you are using then they have no business in the hosting business.

[brettxw]

I need to do something, this is getting to be pathetic. From 2:49pm - 4:04pm I got 39 of these errors in my inbox. Every time I hit the refresh button I'm getting more and more!!!

[Paul M]

It means that your server is unable to resolve 'mysql50-38.wc1' to an address in order to connect to the mysql database. I take it your database on another server - it would be better to get the ip address of that server and put that in your config file.

[EvilAkuma]

I'm not getting any error. Although, I can't switch to your other skin. I was link to a mobile skin.

PM me with your addy (MS) and I'll see what I can do.

[brettxw]

I just got finished with their tech support. They had one of their admins look into the problem and found what could be causing the issue. I use rackspace for my hosting, btw. They said there was some connection issues with the database center in DFW which is ALL the time it seems. So I can only hope it is resolved.

Evil, if you still want to, my e-mail is [email protected]