Thumbnail issues with the social groups

[DaveFT]

Hi.
When you view the members in the social group it cuts off part of the username. I disabled thumbnails on the page that shows all social groups. But you still see the users thumbnails when you view an individual social group.

I am attaching an example.
Any idea how I can give them more room so it will show their full name?

Thank you.

[Jake Bunce]

Can you post a URL to the page with the truncated names?

I have never known that member listing to truncate names. Try to reproduce it on a default style:

Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style. If the problem goes away on the default style then you know it's a style problem at which point you need to systematically revert your custom templates to isolate the problem.

Also try a different browser if one is available.

[DaveFT]

Hi. I created a style with no parent.
I selected that style and saw the same problem.
I did notice that her avatar is tall.
The other avatars don't do this.
I tried it with Firefox and it looked perfect.

Can you post a URL to the page with the truncated names?

I have never known that member listing to truncate names. Try to reproduce it on a default style:

Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style. If the problem goes away on the default style then you know it's a style problem at which point you need to systematically revert your custom templates to isolate the problem.

Also try a different browser if one is available.

[Jake Bunce]

Can you post a URL to the page with the truncated names?

[DaveFT]

Don't you have a way to hide the post from the public so we can post the URL?

[DaveFT]

I sent the url, username and password via PM

[Zachery]

If you need privacy please use support tickets.

[Carsafety]

Just turned on the social group system. I'm also seeing truncated names in the member list. Social groups are not open to unregistered users on my forum, so I will use a support ticket also.