We recently launched a new vBulletin forum. We are now experiencing problems with email subscriptions for one sub-forums. The first few days online subscriptions of entire sub-forums worked well for all sub-forums and subscribers got an email digest sent every day.
In an attempt to direct discussions into the correct sub-sub-forums we after a couple of days turned off postings in one sub-forum. Without us knowing, that also turned off the possibility to subscribe to that sub-forum and subscriptions to that sub-forum stopped being sent out, although many sub-sub-forums were still open for postings and received many new posts.
When we noticed this problem we turned on postings everywhere again. However, old and also new subscriptions are still not being sent out for this sub-forum. Subscriptions in other sub-forums, where we have not turned off/on postings, are working and have always worked well.
We are not 100% sure what caused these subscription problems in this sub-forum, but since we turned off and on posts in that sub-forum we suspect that is the cause.
Has anyone seen a similar sub-forum subscription problem?
I can not see any log-files or any help in the manual to track down what might be causing these subscription problems for this sub-forum. Anyone have any ideas on how we should start investigate this problem?
In an attempt to direct discussions into the correct sub-sub-forums we after a couple of days turned off postings in one sub-forum. Without us knowing, that also turned off the possibility to subscribe to that sub-forum and subscriptions to that sub-forum stopped being sent out, although many sub-sub-forums were still open for postings and received many new posts.
When we noticed this problem we turned on postings everywhere again. However, old and also new subscriptions are still not being sent out for this sub-forum. Subscriptions in other sub-forums, where we have not turned off/on postings, are working and have always worked well.
We are not 100% sure what caused these subscription problems in this sub-forum, but since we turned off and on posts in that sub-forum we suspect that is the cause.
Has anyone seen a similar sub-forum subscription problem?
I can not see any log-files or any help in the manual to track down what might be causing these subscription problems for this sub-forum. Anyone have any ideas on how we should start investigate this problem?
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