Emails not being sent out - Probable causes?

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  • daiver
    Senior Member
    • Nov 2004
    • 109

    Emails not being sent out - Probable causes?

    I have a member saying that the email updates of threads aren't being sent out.

    Does anyone know what could cause this?

    I'm running 8.0
  • glennybee
    Senior Member
    • Feb 2008
    • 1005
    • 3.7.x

    #2
    Most shared servers have limits on how many emails can be sent out in an hour. The shared server I was using had a limit of 500 emails per hour.

    Also check that your Daily and Weekly Digest tasks are schedules correctly.

    Comment

    • daiver
      Senior Member
      • Nov 2004
      • 109

      #3
      I'm on a fully managed VPS, so there shouldn't be any emails like this. I don't have enough traffic on it to be hitting limits like that.

      It is really weird.

      Comment

      • glennybee
        Senior Member
        • Feb 2008
        • 1005
        • 3.7.x

        #4
        There won't be any limit on a VPS.

        Maybe ask the host to check the email queue.

        Comment

        • daiver
          Senior Member
          • Nov 2004
          • 109

          #5
          Thanks. I just saw that there all stuck in the mail queue through WHM. I'll contact them.

          Comment

          • glennybee
            Senior Member
            • Feb 2008
            • 1005
            • 3.7.x

            #6
            Check you have an MX record set for your DNS.

            Comment

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