setting who receives reported visitor message email...

[Julie78]

Hopefully someone can help shed some light on this...

As it is on our boards, all admins/supers get all emails for visitor messages that get reported for inappropriate coments. Is there somewhere in the AdminCP that we could edit who receives these emails as only a certain few supers want to deal with the visitor messages.

Also, one of our moderator groups are also recieving the emails as if they were admins when they are not admin. Is there a place to limit this?

I've checked adminCP>vBulletin options>User Infractions & Post Reporting Options, but that only covers the forum that the report is sent to

[peterska2]

The reported visitor message email goes to all moderators that have permission to moderate visitor messages as part of their moderator permissions.

Also, one of our moderator groups are also recieving the emails as if they were admins when they are not admin. Is there a place to limit this?

What exactly do you mean by this?

[Julie78]

Our site is a support site (I work with Jilly who posts here more often), and we have normal moderators who have their assigned boards and use the default settings, and then we have support group leaders who act like moderators of their group, but who dont have access to the moderator area or the reported posts forum or anything, as they aren't really moderators.

This created usergroup of moderators are getting the emails sent about the reported visitor messages, but can't do anything about them and shouldn't be getting those emails.

The reported visitor message email goes to all moderators that have permission to moderate visitor messages as part of their moderator permissions

To change this, would it be in the individual moderator's permissions? or in the moderator's usergroup permissions?

[peterska2]

It is the individual moderator permissions that control moderating visitor messages

AdminCP > Forums & Moderators > Show All Moderators