pls help solve this posting error

[matcom gsm]

pls kindly explain in clear terms how to solve this error it always show when try to post


Warning: require_once([path]/includes/class_mail.php) [function.require-once]: failed to open stream: Permission denied in [path]/includes/functions.php on line 936

Fatal error: require_once() [function.require]: Failed opening required '/home/matcom/public_html/includes/class_mail.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/matcom/public_html/includes/functions.php on line 936

thank in advance help need urgently

[matcom gsm]

anybody help me to fix this error

[Trevor Hannant]

Can you try re-downloading the ZIP file from the Members Area and re-upload all files (except install/install.php and includes/config.php.new) making sure you overwrite all files currently on your server.

Does this resolve the problem?

[matcom gsm]

Can you try re-downloading the ZIP file from the Members Area and re-upload all files (except install/install.php and includes/config.php.new) making sure you overwrite all files currently on your server.

Does this resolve the problem?

will i get this member area in my cpanel pls make the guide in clear terms im a newbie in vbulletin software pls step by step or add me in any of my messenger below for more explanation

[email protected]
sonork
100.1577684
icq
449834369

thank in advance

[Ace]

will i get this member area in my cpanel pls make the guide in clear terms im a newbie in vbulletin software pls step by step

1. Go to members.vbulletin.com
2. Enter Customer Number and Password
3. Download the version you want
4. Extract the files from the .zip file
5. Open your FTP program
6. FTP to your website
7. Upload all files from the extracted zip (except for /install/install.php and /includes/config.php.new), making sure to overwrite

Does the issue persist?

[matcom gsm]

1. Go to members.vbulletin.com
2. Enter Customer Number and Password
3. Download the version you want
4. Extract the files from the .zip file
5. Open your FTP program
6. FTP to your website
7. Upload all files from the extracted zip (except for /install/install.php and /includes/config.php.new), making sure to overwrite

Does the issue persist?

a

thanks for a very clear explanation but after login with my member area login i only see

Latest Version: 4.1.12 Patch Level 1 i dont like the new vs i like to maintain the old 3.8.4 which im using where do i get this vs from explain in clear term and hope i will not need to backup from server in other not to loose my forum data thanks in advance

[Lynne]

When in the Members Area, click on the link to download version 3.x instead of version 4.x

[matcom gsm]

When in the Members Area, click on the link to download version 3.x instead of version 4.x

this what i get at the left side of member area

Latest Version: 4.1.12 Patch Level 1

Members Area Download Impex Renewals / New Purchases

Advertising Integration

Google AdSense Skimlinks

Support Services

Member Resources Support Ticket System Patches/Security Patches Priority Forum Support License Agreement Documentation Import Scripts FAQ Community Forums Logout / Switch Customer Account

Piracy

Report Piracy

where do i click
thanks in advance

[matcom gsm]

1. Go to members.vbulletin.com
2. Enter customer number and password
3. Download the version you want
4. Extract the files from the .zip file
5. Open your ftp program
6. Ftp to your website
7. Upload all files from the extracted zip (except for /install/install.php and /includes/config.php.new), making sure to overwrite

does the issue persist?

now i have download and do as you explain from 1 to 4 the main question no 5 where is ftp program in vbulletin admin cp or my server cpanel pls reply this and explain clearly
thanks in advance

this what i get at the left side of member area

latest version: 4.1.12 patch level 1

members area download impex renewals / new purchases

advertising integration

google adsense skimlinks

support services

member resources support ticket system patches/security patches priority forum support license agreement documentation import scripts faq community forums logout / switch customer account

piracy

report piracy

where do i click
thanks in advance

ignore this i later get after checking and already download

[matcom gsm]

any one help with my last post thanks in advance

[Trevor Hannant]

When someone here talks about FTP, it's either:

- a standaline piece of software such as Filezilla that connects to your server to allow you upload files or
- File Manager within your hosting Control Panel (cPanel/Plesk etc)