Upgrade error "..does not appear to be running the version that was downloaded"

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  • xmobile
    New Member
    • Nov 2006
    • 3
    • 3.6.x

    Upgrade error "..does not appear to be running the version that was downloaded"

    I'm using vbulletin 3.8.0 beta 2. I try to updrade to 3.8.0 beta 3 but I received message:

    Your vBulletin (3.8.0 Beta 2) does not appear to be running the version that was downloaded (3.8.0 Beta 4).
    This generally means your upgrade was not successful. Please ensure that you have uploaded the latest files and click here to try again.
    If you are sure you wish to continue with this part of the upgrade, click here.
    I was try to upgrade to 3.8.0 beta 4 but I have the same problem.

    My server specs:
    Windows 2003 Enterprise Dedicated
    PHP Fast CGI with IIS 6 Full patch
    VBB 3.8.0 beta 2 with vBSEO and vBSEO Sitemap
    PHP 5.2.6 / MySQL 5.0.51a

    ---------------------

    I try uninstall all mod and upgrade again but nothing change.

    I test to upgrade with old database (3.8.0 beta) and Upgrade System work perfectly => This error appear because some problem from mySQL Database.

    Please help me to resolve this problem.

    Thanks
  • aussiefooty
    Senior Member
    • Nov 2008
    • 1902
    • 6.0.X

    #2
    Because it is a BETA version it is unstable so it's best to either download the 3.7 latest STABLE verson....
    Beta versions are usually buggy
    Aussiefootyforums

    New Site New forum
    Come and talk sports all day long


    Comment

    • beishe8
      Senior Member
      • Oct 2005
      • 6782
      • 4.2.X

      #3
      Originally posted by xmobile
      VBB 3.8.0 beta 2 with vBSEO and vBSEO Sitemap
      Perhaps there is a conflict with vBSO?


      vB5 is unequivocally the best forum software, but not yet...

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        I would suggest redownloading the package, extracting it, and reuploading over the old files. Make sure they get overwritten.

        Comment

        • xmobile
          New Member
          • Nov 2006
          • 3
          • 3.6.x

          #5
          Originally posted by Zachery
          I would suggest redownloading the package, extracting it, and reuploading over the old files. Make sure they get overwritten.
          I think this error from atabase. Because I can upgrade from backed up database (DB of VBB 3.8.0 beta 1) but can not with current database (VBB 3.8.0 beta 2)

          Comment

          • jarod1981®
            Senior Member
            • Oct 2005
            • 160

            #6
            Hello xmobile,

            have you resolve this issue?
            Because I have the same problem, I am using vB 3.7.3 and I can't upgrade to 3.8.0

            Thank you

            Comment

            • tormodg
              Senior Member
              • Oct 2004
              • 149
              • 3.8.x

              #7
              Same problem here, going from vb 3.7.2 to 3.8. Never had this issue before. Tried to upload the files twice.
              Tormod Guldvog
              Hypography - Science for everyone // Science Forums

              Comment

              • Gabrielt
                Member
                • Apr 2007
                • 96
                • 3.6.x

                #8
                Same here when upgrading from 3.7.4 PL1 to 3.8.0 final:

                Your vBulletin (3.8.0 Release Candidate 2) does not appear to be running the version that was downloaded (3.8.0).

                This generally means your upgrade was not successful. Please ensure that you have uploaded the latest files and click here to try again.
                If you are sure you wish to continue with this part of the upgrade, click here.

                I downloaded and uploaded the correct files two times.

                Gabriel.

                Comment

                • Gabrielt
                  Member
                  • Apr 2007
                  • 96
                  • 3.6.x

                  #9
                  Fixed this by:

                  1. Forcing the installation ("If you are sure you wish to continue with this part of the upgrade, click here").

                  2. Running this query:

                  update setting set value='3.8.0' where varname='templateversion';

                  3. Updating the datastore cache by running tools.php.

                  I hope this helps other people as well.

                  Thanks,
                  Gabriel.

                  Comment

                  • Zachery
                    Former vBulletin Support
                    • Jul 2002
                    • 59097

                    #10
                    You should not do this, ever, doing this could have drasticly bad end results.

                    If you get an error like that you should reupload the files, and re-run install/upgrade.php.


                    If the error continues you should open a support ticket.

                    Comment

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