Users are having problems with the search facility. When they search with or without "advanced search" the results are incorrect. The date range of results seems a bit odd, recent 2019 posts are in results as are some from 2010 - but nothing between, very odd. I've tried some of the maintenenance tasks but its still the same. Only been up and running for just over a month, so may have been when the migration happened. Can't see anywhere that can re-index the database which might help?
Search function only patially delivering
Collapse
X
-
There is a bug in the software that can prevent some sites from being reindexed properly. When we migrate the site to Cloud, we attempt to reindex the search engine, but if this bug occurs than that fails.
We've refactored the search indexing functionality to resolve this issue. However, these fixes will not go live until we upgrade your site to vBulletin 5.5.2. Once that is done, please request that we rebuild your index through a support ticket. We don't allow Cloud Customers to rebuild their search index at will because it is a very server intensive process and will affect other customers. At this time, reindexing won't resolve your problem.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API -
Glad to hear that things are working now.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 APIComment
Related Topics
Collapse
-
by plongeur.comHi,
As everybody knows the default search engine is not vbulletin finest hour.
I tried several time to migrate to sphinx search but the tutorials and other guides are really...-
Channel: Support Issues & Questions
-
-
Since the Update of vBulletin version 4.2.3 to 5.2.5 we have problem with search function. Running MySQL 5.5.52. All tables except language, language_alt and phrase have InnoDB as Engine. The three other...
-
Channel: Support Issues & Questions
-
-
by NHTourGuideHi,
I just upgraded to VB 5.3.3 from 4.2.3
I tested the search and noticed some topics are not being displayed. For example this thread is not coming up on search no matter what...-
Channel: Support Issues & Questions
-
Comment