Does the cloud back up daily at the same time? We have been noticing a site slow down @ approx 9:30 pm pst daily. Could this be due to the backup process?
Daily cloud backup
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It isn't caused by the database backup. The slow down is caused by other systems in the datacenter. We've been investigating it for a while and are working to resolve the issue. We hope to have it resolved soon.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API👍 1Comment
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I will ask after the holiday. It is caused by something outside the Cloud system and I don't have contact with the team in charge of the datacenter.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API👍 1Comment
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It's pretty severe and an unacceptable server issue. I'll be awaiting your update. Now and then I'm up late to experience it for that hour or so. It hits other members that are in a different time slot right at prime time. I am very surprised that I have not read about this issue on the board.
Thanks and Happy New YearLast edited by Carrfixr; Sun 30 Dec '18, 5:50pm.Comment
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Like I said it isn't the backups. Those start at midnight PST and are staggered. It is a process outside the cloud system.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 APIComment
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The issue has been tracked to a specific Internet Brands project within our data center. The Cloud Project Manager is working with the manager of that Project for resolution. Hopefully, a resolution will come soon.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API👍 1Comment
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In working to resolve this problem, there will be an upgrade to database servers across the datacenter. This will result in downtime while the work is processed. This is scheduled for 5:00 pm Pacific.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API👍 1Comment
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