Cannot establish contact, error to the site

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  • Carrfixr
    Senior Member
    • May 2017
    • 1370
    • 5.5.x

    Cannot establish contact, error to the site

    My members and I are getting a cannot access the site error. (not found)

    It's intermittent, but there more than not

    I noticed it today but now the complaints are rolling in

    Any ideas?

    Thanks
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74166

    #2
    My monitors say that my cloud site was down for a minute from 8:48 am to 8:49 am today. When I visit your site today, I have no problems. There could be routing issues elsewhere that are affecting availability for you.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • Carrfixr
      Senior Member
      • May 2017
      • 1370
      • 5.5.x

      #3
      Thanks Wayne as always
      Maybe it takes time to rev up Lol. Would the routing issues be on your end?

      Comment


      • Carrfixr
        Carrfixr commented
        Editing a comment
        Just happened again, I went from "users on line" back to the home page
    • Carrfixr
      Senior Member
      • May 2017
      • 1370
      • 5.5.x

      #4
      A user just sent me this screen shot
      Getting the same thing on chrome

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74166

        #5
        The error message in the photo above is the browser blocking access due to its settings. It doesn't mean the browser can't access the site. I forced an SSL Certificate upgrade on your site so hopefully that resolves the issue.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • Carrfixr
          Senior Member
          • May 2017
          • 1370
          • 5.5.x

          #6
          It's still happening after the SSL upgrade. I cleared my browser & cache anyway
          Other users see it so I guess that eliminates me.
          Last edited by Carrfixr; Fri 19 Oct '18, 10:59am.

          Comment


          • Carrfixr
            Carrfixr commented
            Editing a comment
            I guess we'll see if others experience it. I can't see it being just my site.
            Have a good weekend and thanks for the help
        • Carrfixr
          Senior Member
          • May 2017
          • 1370
          • 5.5.x

          #7
          I'm also getting an "online fetching users" error when I go through the who's online pages. It seems that the reloading is a problem
          The ""can't find site"" error will show for 2 seconds then the page loads.

          Comment

          • braintrainnerd
            Senior Member
            • Oct 2017
            • 228
            • 5.0.x

            #8
            I am currently experiencing degraded site performance. I click on notifications and the site hangs without loading the notifications page. Repeatedly clicking the browser reload button and trying to access notifications eventually works. Also same type of behaviour trying to access 'last visit descending' and 'join date descending' (amongst others). Some topic pages will just hang before loading, requiring multiple clicks before they will load. Also intermittent slow page loading and slow site performance. Something is going on.

            I noticed, starting a day ago, that my site was intermittently slow. I was going to start a thread here...I guess the situation has deteriorated to the current situation.

            Comment


            • Carrfixr
              Carrfixr commented
              Editing a comment
              Agree something has changed
          • Carrfixr
            Senior Member
            • May 2017
            • 1370
            • 5.5.x

            #9
            Now i'm getting server abort warnings trying to post.
            I never saw that before ever

            Comment

            • Wayne Luke
              vBulletin Technical Support Lead
              • Aug 2000
              • 74166

              #10
              Asking the cloud team to look into it.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API

              Comment

              • Carrfixr
                Senior Member
                • May 2017
                • 1370
                • 5.5.x

                #11
                Just got this trying to access Admin CP

                Comment

                • braintrainnerd
                  Senior Member
                  • Oct 2017
                  • 228
                  • 5.0.x

                  #12
                  My site is now quick, so things seem to have improved. Let's hope it remains that way.

                  Comment

                  • Carrfixr
                    Senior Member
                    • May 2017
                    • 1370
                    • 5.5.x

                    #13
                    My site seems to be back to normal as well. My forum was always way faster than this VB site,(a very noticeable difference) so I guess this place is on another server.


                    Thanks Wayne & the cloud team for fixing it

                    Comment


                    • Carrfixr
                      Carrfixr commented
                      Editing a comment
                      What was the problem?

                    • Wayne Luke
                      Wayne Luke commented
                      Editing a comment
                      I don't know. The Cloud team manager said "I changed some things."

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