Comments don't display

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  • braintrainnerd
    Senior Member
    • Oct 2017
    • 228
    • 5.0.x

    Comments don't display

    I've noticed this happening twice in the past week. The main posts display, but the comments can't be seen at all. I reload the threads multiple times on my computer browser and on my phone browser, and they don't show. After a while, the comments can be seen. Has anyone noticed this?

    It looks like the module / function that displays the comments sometimes don't activate?
  • Mark.B
    vBulletin Support
    • Feb 2004
    • 24288
    • 6.0.X

    #2
    I can see comments in various threads on your site.....this could be a local browser caching issue.

    Try opening a thread where your seem to be missing comments, in a private/incognito browser window. Do they show then?
    MARK.B
    vBulletin Support
    ------------
    My Unofficial vBulletin 6.0.0 Demo: https://www.talknewsuk.com
    My Unofficial vBulletin Cloud Demo: https://www.adminammo.com

    Comment


    • braintrainnerd
      braintrainnerd commented
      Editing a comment
      It happened again about 5 minutes ago. I switched to Incognito mode on my phone browser (Chrome) and the comments still didn't show.

      Usually after a minute or two the comments reappear, but if visitors can't see comments, they may not stay on my site for a minute or two and just leave.

    • Mark.B
      Mark.B commented
      Editing a comment
      Go to AdminCP > Maintenance > Clear System Cache.
      Does this fix the problem?

    • braintrainnerd
      braintrainnerd commented
      Editing a comment
      I will try that. Hopefully that will fix the comments issue. Thanks for your reply.

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