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  • Unable To Delete User

    We are using vBulletin Cloud, which has been migrated from vBulletin 4.

    I've been able to manually remove all inactive users expect for one, where the following error message appears:

    Sorry, this user is protected from being altered in the config.php file by the $config['SpecialUsers']['undeletableusers'] variable.

    To my knowledge, no users have been intentionally marked as an "undeleteuser".

    How can this issue be resolved?

  • #2
    What user are you trying to delete?

    If it is 'ibadmin', this user is ours for support purposes, and cannot be removed or edited.

    No other users should be marked as undeletable on Cloud by default.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.4.4 Demo
    AdminAmmo - My Cloud Demo

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    • #3
      Mark.B, thank you for your reply.

      The user is not ibadmin but a normal user (id 2).

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      • #4
        MARK.B

        Problem resolved, thank you.

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