Possible hacker on my website?

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  • hiesenburg
    New Member
    • Apr 2018
    • 29
    • 5.3.x

    Possible hacker on my website?

    When I look at view all users in adminCP every users email is the exact same. I am wondering if a hacker has obtained access and changed all emails to his.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74122

    #2
    If I look at your site, I see that each user has a unique email on their account. You can see this in the AdminCP under Users -> Search for Users -> Show All Users.

    Where do you see that they all have the same email address?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • hiesenburg
      New Member
      • Apr 2018
      • 29
      • 5.3.x

      #3
      when I click on a user. when i go to show all users.. click on their name it has everyones email listed as [email protected] and all of them when the same ip address as well.

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74122

        #4
        There is no "Show all Users" link when you click on a user's profile either on the front-end or the AdminCP. You'll need to list the explicit steps that you're taking to get to the screen you're seeing. Start from logging in and list every link you click on.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • hiesenburg
          New Member
          • Apr 2018
          • 29
          • 5.3.x

          #5
          AdminCP>Users>SearchForUsers>ShowAllUsers = Click on any username so its brings up edit user page and look at email and ip section of every person.

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 74122

            #6
            I only see one user in your database with the above email address. User ID 41.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • Wayne Luke
              vBulletin Technical Support Lead
              • Aug 2000
              • 74122

              #7
              Please make sure you're using a the latest version of your browser (Chrome, Firefox, Edge, Safari, or IE 11 are supported). Make sure that you have whitelisted your site through any ad or script blockers you have installed. Clear your browser cache and look again. I cannot see what you're seeing.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API

              Comment

              • hiesenburg
                New Member
                • Apr 2018
                • 29
                • 5.3.x

                #8
                Everything is up to date. It is still showing this.

                Comment

                • Wayne Luke
                  vBulletin Technical Support Lead
                  • Aug 2000
                  • 74122

                  #9
                  I still cannot recreate this. You'll have to open a support ticket and provide your username and password so we can view it under your account.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

                  Comment

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