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  • Unable to login in on airplane WiFi

    keep getting an “unable to establish a secure connection” message.

    no problem logging onto other sites.

  • #2
    This isn't something we have any control over.

    Make sure your site is enabled for SSL - it should be by default.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.4.2 Demo - FEATURING "ROUTE BY NODE"!
    AdminAmmo - My Cloud Demo

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    • #3
      Where do I find this setting ?

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      • #4
        Originally posted by Irving Weisenthal View Post
        Where do I find this setting ?
        It isn't actually a setting you can change. However when you visit your site, it should say it is secure in the Address Bar of your browser.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

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        • #5
          Could you give me a better answer on why people can’t get on the site while in an airplane. This is a site for pilots. There are no other websites having this problem that I know of.

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          • #6
            I can navigate my site while on an aeroplane
            Please vote for this issue. Comment's drop out of the unread module and become lost for members to view

            https://tracker.vbulletin.com/vbulle...sues/VBV-18672

            https://www.vbulletin.com/forum/foru...h-module-issue

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            • #7
              Originally posted by Irving Weisenthal View Post
              Could you give me a better answer on why people can’t get on the site while in an airplane. This is a site for pilots. There are no other websites having this problem that I know of.
              I'm not sure what answer you think we can give. We do not control other people's internet connections. The software will work properly on any properly configured internet connection. If there was a problem of this nature with the software, we would have hundreds of customers reporting it.

              It could be the way the connection is configured. It could be your own device. There is no way of knowing. The only thing we support is the function of the product itself. I would certainly clear out the browsers cache and reset the device's network connections and see if that improves things.
              MARK.B | vBULLETIN SUPPORT

              TalkNewsUK - My vBulletin 5.4.2 Demo - FEATURING "ROUTE BY NODE"!
              AdminAmmo - My Cloud Demo

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              • #8
                Can you access the site using LTE on the device while in the Airplane? It sounds like a problem with the actual Wi-Fi being made available.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment

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