RSS Feed not working since Cloud migration

[Mrs.T]

We have a RSS feed which was working OK up until we migrated to vBulletin Cloud.

All the settings appear OK but when I click 'Preview feed' I get a message: Unable to open URL or no data returned.

But if I put the URL into a browser it works fine.

Any ideas why it would stop working?

[Wayne Luke]

What is the URL?

The only thing that I can think of is that the cloud servers cannot see the destination for some reason. My Cloud site is primarily populated by RSS Feeds for testing purposes.

[Mrs.T]

Hi Wayne, it's: http://www.ebay.co.uk/sch/rss/?_saca...e&_rss=1&rt=nc

[Mrs.T]

Sincere apologies Wayne, I think on several threads I've called you Luke!

[Wayne Luke]

I can replicate the issue but do not have an immediate fix. I've created a bug report so the developers can look at the issue. You can find it here:

http://tracker.vbulletin.com/browse/VBV-17647

[Mrs.T]

Thank you.

[Wayne Luke]

This issue is due to spaces in the URL. This is represented by the + between camping and motorhome. A fix has been worked on. Hopefully, it will be approved and released in the next version of vBulletin.

[Mrs.T]

Thanks for the update Wayne. I'll see if I can create a new RSS feed with just one search term, so no spaces, as a temporary fix.

[Mrs.T]

Tried with one search term so no space/+ but still doesn't work, preview looks fine but no feeds come in.

[Mrs.T]

Very strange, we haven't changed anything but today the feed suddenly started working!