[Maybe Bug?] I get error PM limit quota even I had delete hundreds of message

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  • kebunpedia
    New Member
    • Sep 2015
    • 5
    • 5.1.x

    [Maybe Bug?] I get error PM limit quota even I had delete hundreds of message

    Hi

    My username role to www.kebunpedia.com is as an administrator. In the past I set to send welcome message via PM to any new user, automatically, from my administrator username.

    Now I got these errors., I can not send any message because it said that I have too much stored message. 1,200++ PM instead of 1,000 PMs.

    I have delete the inbox and sent items, and go to trash and permanently delete hundreds of them, but I still cant send PM to any forum member, same error, PM limit quote reached.

    In addition, prior to delete messages, I believe I have set the administrator PM quota to 10,000 or so but it does not influence the system, still my limit is 1000

    Any suggestions please?

    Thank you
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