Welcome PMS or emails not going out

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  • Finatic
    New Member
    • Jul 2015
    • 20
    • 5.1.x

    Welcome PMS or emails not going out

    Set up a new forum. My new members are not receiving Welcome emails or PMs. I have checked those options in the Admin control panel, and created custom messages. Is the email setup through my VBulletin Cloud service? When I check my Cloud control panel it says it is. Thanks!
  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    Can you please put in a ticket and ask us to test your email and verify it is working. Please post a link to this thread in your ticket.

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools <- awesome site for html/css help

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