Good morning,
I've recently migrated my community from a self-hosted vbulletin 4 platform to vbulleting Cloud. The platform was great in testing, and everything was fine for me.
But as my users registered and tested it, we encountered several bugs. Do any of you have any idea how to solve them?
a) In the old platform, whenever a new topic or post was made, it appeared instantly on the main forum page. In the Cloud version, it seems to take at least 5 to 10 minutes for the main forum page to show any updates. Is there a way to change that?
b) When some of the users use the arrows at the top of a topic, and go back and forth, they get white screens, without any content. They need to switch the page with the arrows, and refresh the page to actually get the pages' content.
c) Some of the users used to be able to right click copy-paste content into their posts in the old forum. Now, when they do it, it says the browser doesn't allow to do that. Oddly, CTRL-C and CTRL-V still work.
d) When some users click on "post", they get a download screen asking to download some file called "JSON".
There doesn't seem to be any common denominator here, they are using anything from IE to Chrome to Firefox, and I've asked them to update their drivers, Java/javascript, etc. Only part of the community is having problems.
The board is here www.politiquebec.com
Thanks in advance.
I've recently migrated my community from a self-hosted vbulletin 4 platform to vbulleting Cloud. The platform was great in testing, and everything was fine for me.
But as my users registered and tested it, we encountered several bugs. Do any of you have any idea how to solve them?
a) In the old platform, whenever a new topic or post was made, it appeared instantly on the main forum page. In the Cloud version, it seems to take at least 5 to 10 minutes for the main forum page to show any updates. Is there a way to change that?
b) When some of the users use the arrows at the top of a topic, and go back and forth, they get white screens, without any content. They need to switch the page with the arrows, and refresh the page to actually get the pages' content.
c) Some of the users used to be able to right click copy-paste content into their posts in the old forum. Now, when they do it, it says the browser doesn't allow to do that. Oddly, CTRL-C and CTRL-V still work.
d) When some users click on "post", they get a download screen asking to download some file called "JSON".
There doesn't seem to be any common denominator here, they are using anything from IE to Chrome to Firefox, and I've asked them to update their drivers, Java/javascript, etc. Only part of the community is having problems.
The board is here www.politiquebec.com
Thanks in advance.
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