Attachments

[Solange]

I did all that it says to do in the manual but I cannot upload anything. I keep getting invalid file not matter what I try to upload. Does anyone have the solution for this. Thank you in advance.

[Zachery]

Where or what interface are you trying to upload with?

I was able to add a picture to a gallery, and upload an attachment to your cloud site without issue.

[Solange]

I was trying to upload into Articles. I tried various extensions like .doc, .xls. pdf and so on and could not get any to work.

[Zachery]

Can you please be more specific? You were using the photo icon, trying to upload images to a gallery? The paper clip icon next to the A button to upload an attachment? You were trying to use the image icon in the editor?

Can you take a screenshot of the issue at hand? Whatever error or issue you're seeing?

[Solange]

I was using the upload attachments button next to the A and smiley face to upload an attachment and I was getting invalid file. I don't know how to do a screenshot. Sorry.

[Zachery]

Can you try attaching the file here? What is the extension of the file? Is it a png, jpg, gif ?

[Solange]

It was an xls. I added it in the attachment manager. I managed to upload a .doc and a .pdf on here but not an xls. I will go try the .doc and .pdf again on my forum. Thank you so much for your patience and I love the picture you uploaded. No the .doc and .pdf still did not work on the site.

[Replicant]

Zachery,

I was able to replicate the description of the problem on my system, unmodified style, 5.1.4 pl2, in articles. Here's a screen shot of the articles page error. Was uploading a .png image with the attachment/paperclip button. I got the same error on "upload from url" and "upload attachments" , however, the img tags still work fine. I tried the image upload button in the advanced editor and received the same error. on upload tab and retrieve from URL.

[Zachery]

Can you try attaching it here?

[Solange]

I'm still getting the same error. Any idea yet how I can fix it.

[Zachery]

Can you try uploading the image here: https://tmpdmp.com ?

[Solange]

I tried three images .doc, .xls, .pdf and a jpg. The only one that worked was the jpg.

[Zachery]

Please link me to the image that worked when uploaded to https://tmpdmp and not here.

[Solange]

https://tmpdmp.com/6e3bfb13adc4dc6c/65b0b2848c4086ae

[Solange]

My problem is attaching files into articles, forum topics or blogs. I can go to my profile and upload pictures into my album through media in my profile.

[Solange]

I was wondering if there has been a fix for this yet.