Error code 504 when trying to save changes

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  • TheGLForum
    Senior Member
    • Jul 2014
    • 338
    • 5.0.X

    Error code 504 when trying to save changes

    Can't update my header or any layout elements without getting the timeout error.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74078

    #2
    Can you provide steps to reproduce so I can look at the issue?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • TheGLForum
      Senior Member
      • Jul 2014
      • 338
      • 5.0.X

      #3
      Go to FORUM/Classified (as an example)
      Click Edit Page
      Click to Edit Ad module
      In Module Configuration dialog, click Edit
      Click the edit icon (pencil) for Ad Peeps
      Edit 165 Ad dialog should appear
      Normally, I might paste in some HTML here
      Click Attach
      You will see the WORKING message, and it will go away, but the dialog will not close as it should
      Click Cancel to get the Edit 165 Ad dialog to close
      On the Edit 172 Ad dialog, click Save
      Again, you will see the WORKING message, but the dialog will not close
      Click Cancel to close that dialog too
      Clicking Save on the Module Configuration dialog WILL close the dialog
      Click Save Page


      This is where the Error 504 occurs intermittently, upon saving the page. Or, will completely lose the page format


      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        That is rather odd, let me check into it,

        Can you give me the html code for the ad?

        Comment

        • Zachery
          Former vBulletin Support
          • Jul 2002
          • 59097

          #5
          I was able to spot a few issues on your site, and I think overall it should be acting better now.

          We see the issue with the 504 occurring with any saves to the ad system right now, we're looking into it.

          Comment

          • TheGLForum
            Senior Member
            • Jul 2014
            • 338
            • 5.0.X

            #6
            Originally posted by Zachery
            I was able to spot a few issues on your site, and I think overall it should be acting better now.

            We see the issue with the 504 occurring with any saves to the ad system right now, we're looking into it.
            Thanks for the help and the update

            Comment

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