Issues with CNAME

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  • Da G
    New Member
    • Jul 2014
    • 20
    • 5.0.X

    Issues with CNAME

    Hi there. New in town.

    I've managed to update my zone file at my registrar site, which is Gandi, so a www CNAME record pointing to the default page "This domain is parked by the owner", was changed. Now points to the URL provided by vBulletin. Well. When I type www.mydomain.info, my forum pops up. But...when I don't type the www before mydomain.info...the default site GANDI has set for my domain, shows up on screen.

    Obviously I don't like it and I don't want this any longer.

    What can I do?

    If you need some screen captures, zone file config...whatever.

    Thanx in advance.
  • Chad Z
    New Member
    • Apr 2014
    • 13
    • 5.0.X

    #2
    I had a similar problem. I ended up calling my provider, Go Daddy, and she walked me through it. The service rep looked at my settings and found that I needed the A Record to point somewhere. She had me type in an IP number. I do not know where she got that number. What I do know is that my Forum shows up now no matter how you type the address.
    Sorry I don't have a better answer.
    Z

    Comment

    • Zachery
      Former vBulletin Support
      • Jul 2002
      • 59097

      #3
      Your root domain needs to point somewhere, for most people this is their registrar/webhost. GoDaddy has an option to redirect users from the root domain to a subdomain,.

      Comment

      • hawkerau
        Senior Member
        • Oct 2007
        • 129

        #4
        I set up a .htaccess file to redirect my root domain to www. Not a perfect solution.

        Comment


        • Da G
          Da G commented
          Editing a comment
          How did you do it?

          It seems, given what Zachary says, I shall work it out with my registrar.

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