My forum is DOWN!

[KINGdotNET]

Hi vBulletin Cloud Support,
Please check www.OnlineBuzz.com website, it is down again.

Error is ... Forbidden

You don't have permission to access / on this server.

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Apache Server at www.onlinebuzz.com Port 80
I paid Cloud services so I can concentrate on my real business, not to worry about my online forum.
This is the second time around, disappointing service.

Sad customer.
OnlineBuzz.com

[KINGdotNET]

According to my monitoring events, my forum is not accessible since 8:38pm EST. I am down close to two hours ... still counting ....

[cabbiebot]

Same error here, I started getting user reports that our forum was down at 8:54pm CST/9:54pm EST. No error with my domain provider.



What is going on?

[KINGdotNET]

This is vBulletin hosting issue, not our domain provider. My server down time recorded at 8:38pm EST.

I'm still waiting for vBulletin customer support feedback. Still waiting ...

[KINGdotNET]

It's back up now.

My monitoring check recorded of down time 8:38pm to 10:53pm, this is 2 hours and 15 minutes downed.

[KINGdotNET]

To vBulletin Technical Support,
This is a long down time, please let us know what happen so I can relay this to our community.

Thank you,
OnlineBuzz.com

[Zachery]

There was a major power outage for the servers that host the cloud instances, we should have everything up and running now.

Apologies for the downtime.

[KINGdotNET]

No redundant power supply available for cloud servers?