Authorization Issue

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  • srhnmrt
    New Member
    • Feb 2014
    • 0
    • 5.0.X

    Authorization Issue

    When i try to log in as an administrator to my forum i recevie following error, I use the cloud version There is a serious error and the page cannot be rendered

  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74153

    #2
    You can try going to yourdomain/admincp and logging in with your user id. If you can, then go to Usergroups -> Usergroup Manager and edit the Administrators usergroup. Remove the Time limit for expiring passwords. Change the 180 to 0 and save the page. You should be able to login to the front-end now.

    If you cannot log in to the AdminCP directly open a ticket by going to http://www.vbulletin.com/go/techsupport or email [email protected]. Include your Cloud domain in the email so we can look up the site and make the change.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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