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  • Cloud Service Status.

    We will be using this thread to document service status that will affect your cloud accounts. This includes upgrades and networking issues.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

  • #2
    vBulletin Cloud is currently experiencing an outage. We're looking into it and hope to have it resolved ASAP.

    Comment


    • #3
      Service has been restored at this time. We will post additional updates as needed.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

      Comment


      • #4
        There will be a small maintenance for Cloud services today at 11AM PDT. We expect there to be at least 10 min of downtime during the maintenance.
        If there are any issues, we will post a follow-up here letting you know.

        Comment


        • #5
          Cloud Services are operational again.
          Last edited by Wayne Luke; Wed 29th Oct '14, 11:47am.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud customization and demonstration site.
          vBulletin 5 Documentation - Updated every Friday. Report issues here.
          vBulletin 5 API - Full / Mobile
          I am not currently available for vB Messenger Chats.

          Comment


          • #6
            vBulletin Cloud is currently offline, we're aware of the issue and working on resolving it. We'll update this again when it is resolved, and or when we have more information that can be shared.

            Comment


            • #7
              vBulletin Cloud is now back online, the issue has been resolved. If you are still having any problems, please start a support ticket.

              Comment


              • #8
                vBulletin Cloud sites are now using ImageMagick instead of GD to deal with thumbnails, image verification, resizing, cropping, etc. If you have any questions, comments, or concerns, please start a ticket or topic in the correct forum.

                Comment


                • #9
                  We are currently experiencing an Outage in Cloud Services. Our Developers and Network Operations are working to resolve the issue as quickly as possible.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                  vBulletin 5 Documentation - Updated every Friday. Report issues here.
                  vBulletin 5 API - Full / Mobile
                  I am not currently available for vB Messenger Chats.

                  Comment


                  • #10
                    All cloud sites are now coming back online. If you're site was scheduled for upgrade this morning, we will bring it up as soon as possible.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                    vBulletin 5 Documentation - Updated every Friday. Report issues here.
                    vBulletin 5 API - Full / Mobile
                    I am not currently available for vB Messenger Chats.

                    Comment


                    • #11
                      Service problems with NFS are ongoing. We're working on the issue and hope to have it resolved as soon as possible.
                      Translations provided by Google.

                      Wayne Luke
                      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                      vBulletin 5 Documentation - Updated every Friday. Report issues here.
                      vBulletin 5 API - Full / Mobile
                      I am not currently available for vB Messenger Chats.

                      Comment


                      • #12
                        All sites should be online again. If your site is not online, please open a support ticket and we will have someone look at it.

                        If your site was scheduled to be upgraded today, we will contact you with a new time slot as we move forward.
                        Last edited by Wayne Luke; Mon 31st Aug '15, 2:54pm.
                        Translations provided by Google.

                        Wayne Luke
                        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                        vBulletin 5 Documentation - Updated every Friday. Report issues here.
                        vBulletin 5 API - Full / Mobile
                        I am not currently available for vB Messenger Chats.

                        Comment


                        • #13
                          Currently all cloud upgrades are on hold while an issue with the upgrade system is resolved. With the upgrade system offline, all cloud sites should be operating properly on their current version. We are sorry for any inconvenience and will update all customers with pending upgrades as soon as possible.
                          Translations provided by Google.

                          Wayne Luke
                          The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                          vBulletin 5 Documentation - Updated every Friday. Report issues here.
                          vBulletin 5 API - Full / Mobile
                          I am not currently available for vB Messenger Chats.

                          Comment


                          • #14
                            We are unable to perform cloud migrations at this time. We apologize for this inconvenience. We will restart Cloud Migrations on Tuesday, September 7th, 2015.
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                            vBulletin 5 Documentation - Updated every Friday. Report issues here.
                            vBulletin 5 API - Full / Mobile
                            I am not currently available for vB Messenger Chats.

                            Comment


                            • #15
                              For the last several days the vBulletin Cloud system has been experiencing intermittent problems. We have a plan to fix this, which will require some downtime. This will be undertaken on Friday, September 4th, 2015. It should take no more than an hour and will begin at approximately 10:30 AM PT.

                              Thank you for your understanding.
                              Translations provided by Google.

                              Wayne Luke
                              The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                              vBulletin 5 Documentation - Updated every Friday. Report issues here.
                              vBulletin 5 API - Full / Mobile
                              I am not currently available for vB Messenger Chats.

                              Comment

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