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I am a new customer with JaguarPC.
For anyone that is shopping for a Hosting, or for whatever else, please keep this in mind:
Happy, Satisfied Customers, Rarely every return surveys, or write good reviews. - Fact.
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I am a happy customer, and very pleased with the level of service, care, and expertise they offer. I am so satisfied, that I wanted to share my experience and take the time to write a real, honest, review.
Some background:
This is how I started. I have all my domains, email, shared hosting, SSL, photobook, etc all with Godaddy. I chose Godaddy because they seemed to be the biggest, and as we all know, the most advertised. I have been with Godaddy for going on 8 years.
I started out with their shared hosting. For the most part, it was sufficient for what I needed. A couple years ago, I had several domains on the hosting, and created a directory, and forum. My first issue was that my websites were getting "BLOCKED" by spam filters, or corporate
surf control. I called Godaddy to complain, and talked to several tech people and even supervisors. They all downplayed it and said it must be something on my website that is causing it. I had nothing wrong with my website. So I did some checking. Here the "shared" server (Ip address) they had me on was with about 1200 other websites. MOST of these WEBSITES were virus sharing, high risk sites!!!!!! All through Godaddy. So the way I was able to resolve the issue was getting a SSL certificate, which I didn't need, but the SSL certificate was $30 a year and came with a dedicated IP address. This was cheaper then $3.00 a month for a dedicated IP. Once I got my dedicated IP, I had no more surf control or blockage issues. When I confronted Godaddy with a list of known High Risk sites that they host, they acted like they weren't aware of it.
Then:
I called Godaddy a year ago to ask about performance issues. Network was slow. The tech support guy I was talking to talked me into "upgrading" to their NEW Grid Hosting. It was still a shared hosting, but was on a "Grid" of servers and would be much faster, more reliable and better.
I switched to the Grid hosting. Had to move all my sites, directory over the the "new" grid hosting server. What he didn't tell you is that Grid hosting has a whole list of things and scripts that are not compatible. Luckily none were any I used. Speed = NO DIFFERENCE. It was not any faster at all.
After I moved my entire directory over, I found my "directory forum" didn't work any more. I called Godaddy tech support. I spent literally 20 hours combined time on the phone, and about 2 weeks time until I gave up. The directory didn't work any more. Godaddy blamed it on the script and said it was the script's fault. I contacted the scripts developer and he said there was nothing wrong and that it was on Godaddy's server that was causing the issue. I fought and fought with Godaddy and never got past them blaming it on the script, even though I copied it back over to the shared hosting and it worked, and they saw that!!!
I ended up getting another directory script that would work. 3 months later, I turn on the original directory script, and low and behold it worked!! The developer said that Godaddy had problems with the PHP setup, which they denied, but they must of found it and fixed it later on. Aghhhh!
And from time to time, weird things would happen. Like files being deleted, or added to my directory? Even folders showing up that were obviously from someone Else's hosting.
I never wanted to switch from Godaddy, cause I had all my stuff with them, and it was easy cause I can control everything from one point.
What made me finally decide to bail was when I tried to install a mail program on my forum. And it failed because Godaddy had PHP Imap turned off. They told me it was because of "security" reasons. I spoke to several other hosting sources and they said the "security" reason is crap.
So now I have had it. I spent a month researching and selecting a VPS hosting and I finally settled for JaguarPc.
From my experience, I was really worried about switching all my domains, directory, forum, etc over without down time and having it all set up correctly.
I am pleased to say, that JaguarPC handled everything flawlessly. The transition went smooth as silk and their tech support set everything up perfectly and I had ZERO problems, and ZERO downtime. The server is extremely fast.
The customer service was awesome, and the tech support was very fast and thorough.
So when you are trying to decide on a hosting company, please keep in mind, that JaguarPC has thousands of customers, so if you see some complaints here and there, every good company has hiccups. Also keep in mind that most HAPPY, Completely Satisfied customers, rarely ever post compliments, return surveys, etc. You will always see the bad incidents posted, rarely the good.
I express my appreciation to the staff at JaguarPC.
Thank you!
For anyone that is shopping for a Hosting, or for whatever else, please keep this in mind:
Happy, Satisfied Customers, Rarely every return surveys, or write good reviews. - Fact.
-----------------------------------------------------
I am a happy customer, and very pleased with the level of service, care, and expertise they offer. I am so satisfied, that I wanted to share my experience and take the time to write a real, honest, review.
Some background:
This is how I started. I have all my domains, email, shared hosting, SSL, photobook, etc all with Godaddy. I chose Godaddy because they seemed to be the biggest, and as we all know, the most advertised. I have been with Godaddy for going on 8 years.
I started out with their shared hosting. For the most part, it was sufficient for what I needed. A couple years ago, I had several domains on the hosting, and created a directory, and forum. My first issue was that my websites were getting "BLOCKED" by spam filters, or corporate
surf control. I called Godaddy to complain, and talked to several tech people and even supervisors. They all downplayed it and said it must be something on my website that is causing it. I had nothing wrong with my website. So I did some checking. Here the "shared" server (Ip address) they had me on was with about 1200 other websites. MOST of these WEBSITES were virus sharing, high risk sites!!!!!! All through Godaddy. So the way I was able to resolve the issue was getting a SSL certificate, which I didn't need, but the SSL certificate was $30 a year and came with a dedicated IP address. This was cheaper then $3.00 a month for a dedicated IP. Once I got my dedicated IP, I had no more surf control or blockage issues. When I confronted Godaddy with a list of known High Risk sites that they host, they acted like they weren't aware of it.
Then:
I called Godaddy a year ago to ask about performance issues. Network was slow. The tech support guy I was talking to talked me into "upgrading" to their NEW Grid Hosting. It was still a shared hosting, but was on a "Grid" of servers and would be much faster, more reliable and better.
I switched to the Grid hosting. Had to move all my sites, directory over the the "new" grid hosting server. What he didn't tell you is that Grid hosting has a whole list of things and scripts that are not compatible. Luckily none were any I used. Speed = NO DIFFERENCE. It was not any faster at all.
After I moved my entire directory over, I found my "directory forum" didn't work any more. I called Godaddy tech support. I spent literally 20 hours combined time on the phone, and about 2 weeks time until I gave up. The directory didn't work any more. Godaddy blamed it on the script and said it was the script's fault. I contacted the scripts developer and he said there was nothing wrong and that it was on Godaddy's server that was causing the issue. I fought and fought with Godaddy and never got past them blaming it on the script, even though I copied it back over to the shared hosting and it worked, and they saw that!!!
I ended up getting another directory script that would work. 3 months later, I turn on the original directory script, and low and behold it worked!! The developer said that Godaddy had problems with the PHP setup, which they denied, but they must of found it and fixed it later on. Aghhhh!
And from time to time, weird things would happen. Like files being deleted, or added to my directory? Even folders showing up that were obviously from someone Else's hosting.
I never wanted to switch from Godaddy, cause I had all my stuff with them, and it was easy cause I can control everything from one point.
What made me finally decide to bail was when I tried to install a mail program on my forum. And it failed because Godaddy had PHP Imap turned off. They told me it was because of "security" reasons. I spoke to several other hosting sources and they said the "security" reason is crap.
So now I have had it. I spent a month researching and selecting a VPS hosting and I finally settled for JaguarPc.
From my experience, I was really worried about switching all my domains, directory, forum, etc over without down time and having it all set up correctly.
I am pleased to say, that JaguarPC handled everything flawlessly. The transition went smooth as silk and their tech support set everything up perfectly and I had ZERO problems, and ZERO downtime. The server is extremely fast.
The customer service was awesome, and the tech support was very fast and thorough.
So when you are trying to decide on a hosting company, please keep in mind, that JaguarPC has thousands of customers, so if you see some complaints here and there, every good company has hiccups. Also keep in mind that most HAPPY, Completely Satisfied customers, rarely ever post compliments, return surveys, etc. You will always see the bad incidents posted, rarely the good.
I express my appreciation to the staff at JaguarPC.
Thank you!
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