I work for a Fortune 500 company, and what we would like to do is be able to provide support within one of our companies for one of our product lines, but we are not looking for an expensive solution like Lithium, Jive Software, etc.
Obviously, I am looking into vBulletin because it seems to be a great solution. The one big problem that I am running into is that the solution that we choose must be hosted. I know a lot of companies offer Software as a Service (SaaS), but vBulletin does not so that is where my problem arises.
I am looking for a hosting solution with excellent uptime so that customers can consistently access the forum for product support. If we are unable to provide support, it may jeopardize our brand name and affect sales.
If you have any suggestions or you work for a large company that has experience with great hosting providers, please reply back and give me some input.
Obviously, I am looking into vBulletin because it seems to be a great solution. The one big problem that I am running into is that the solution that we choose must be hosted. I know a lot of companies offer Software as a Service (SaaS), but vBulletin does not so that is where my problem arises.
I am looking for a hosting solution with excellent uptime so that customers can consistently access the forum for product support. If we are unable to provide support, it may jeopardize our brand name and affect sales.
If you have any suggestions or you work for a large company that has experience with great hosting providers, please reply back and give me some input.
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