OK, we've got ~200 users. We've had 40 online at one time as the max so far. I'm hosted on 1and1. I've had users complain that they've been blocked from the forum for DAYS at a time. This included myself once for a 3 days stretch, and my other admin/mods at times. I've called the host (1and1) and they said the had access so it was an ISP issue (when it was me). I also called local people with the same ISP and they had access, so it was just me...
Some people have been able to get around this with proxies.
Some people say a modem reset will get it back.
Some people have had zero issues lurking, joined and were instantly blocked.
Some people have just been "locked out" for days no matter what (myself!).
Right now my immediate concern is know what to say to my host when I call them to ask for help. The first time they simply dismissed it because they could get on from their end. They said it was an ISP problem and that was that. Now I know it's not an ISP error as it's happened to about 10 different people all with very similar issues... So I need to know what to ask them to fix.
Also, I'll be reading the host experience thread to see who's worth while with a vB forum...
Any ideas/thoughts/suggestions would be very helpful.
Thanks,
Ben Jacobsen
Some people have been able to get around this with proxies.
Some people say a modem reset will get it back.
Some people have had zero issues lurking, joined and were instantly blocked.
Some people have just been "locked out" for days no matter what (myself!).
Right now my immediate concern is know what to say to my host when I call them to ask for help. The first time they simply dismissed it because they could get on from their end. They said it was an ISP problem and that was that. Now I know it's not an ISP error as it's happened to about 10 different people all with very similar issues... So I need to know what to ask them to fix.
Also, I'll be reading the host experience thread to see who's worth while with a vB forum...
Any ideas/thoughts/suggestions would be very helpful.
Thanks,
Ben Jacobsen
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