I'd been looking for a new design for my place and CompleteVB seemed to have some decent designs for a reasonable price.
I always do some research before spending my $'s and came across this :-
Original Here
Anyone else had problems with their service ?
Thanks for any information.
I always do some research before spending my $'s and came across this :-
Sorry to vent here, but as some of you know I own a few forums. I needed some custom work done for a growing forum and looked around for a good designer. I should have known from the 1/2 ass reply in emails and the unprofessional language that Matt at CompleteVB was not a good choice. But I liked his design and went forward.
We paid him half up front mid-October and he never contacted us for 3 weeks. We set a deadline of being done in a month and a half. After we sent a few emails he finally responded that he was on vacation.
After a few more weeks he started working. After he showed us our first picture of his design, we laughed. It was horrible. There was no attention to detail and it was apparent that he was trying to skate away without doing any real work.
By mid-December, yes, 3 weeks past the deadline, he finally submitted a reasonable proof. We accepted and he stated he needed the second half of the payment to be paid at that time as he would not put it on our site until it was paid. After a day of thinking about it and needing it done, we paid. He did nothing else for another month.
We threatened him with a law suite and he started to work. It has been slow and there is a serious lack of communication. It is currently the end of February and he is stating that the forum now is done and looks like the proof we accepted. The site is filled with bugs and many items do not work. Items like customizing our home page have never been started and he states that it was not in the contract even though we clearly have it in emails.
Never, ever let this guy do anything to your site and never ask him to do anything on a timeline.
We spent a good amount of money to deal with him and still not have a usable product. All I hope is that I can save someone else from going down this same path!
We paid him half up front mid-October and he never contacted us for 3 weeks. We set a deadline of being done in a month and a half. After we sent a few emails he finally responded that he was on vacation.
After a few more weeks he started working. After he showed us our first picture of his design, we laughed. It was horrible. There was no attention to detail and it was apparent that he was trying to skate away without doing any real work.
By mid-December, yes, 3 weeks past the deadline, he finally submitted a reasonable proof. We accepted and he stated he needed the second half of the payment to be paid at that time as he would not put it on our site until it was paid. After a day of thinking about it and needing it done, we paid. He did nothing else for another month.
We threatened him with a law suite and he started to work. It has been slow and there is a serious lack of communication. It is currently the end of February and he is stating that the forum now is done and looks like the proof we accepted. The site is filled with bugs and many items do not work. Items like customizing our home page have never been started and he states that it was not in the contract even though we clearly have it in emails.
Never, ever let this guy do anything to your site and never ask him to do anything on a timeline.
We spent a good amount of money to deal with him and still not have a usable product. All I hope is that I can save someone else from going down this same path!
Anyone else had problems with their service ?
Thanks for any information.
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