How backed up is the support ticket system?

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  • Chazel
    Senior Member
    • Nov 2007
    • 589
    • 4.0.0

    Computer Chat How backed up is the support ticket system?

    I posted a ticket a day ago and still haven't received a response...
  • aussiefooty
    Senior Member
    • Nov 2008
    • 1904
    • 6.0.X

    #2
    Originally posted by Chazel
    I posted a ticket a day ago and still haven't received a response...
    You obviously didn't read the message that they gave in red telling you that they were really busy.
    Be patient.
    Aussiefootyforums

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    Come and talk sports all day long


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    • s0lidgr0und
      Senior Member
      • May 2007
      • 802
      • 3.6.x

      #3
      Originally posted by Chazel
      I posted a ticket a day ago and still haven't received a response...
      Did you post the question in the forum anywhere?
      s.molinari - I would like to ask all customers to definitely feedback issues with the software and be specific with the issues, but to basically suck-up what happened in the past and try to just look forward.

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      • BBR-APBT
        Senior Member
        • Nov 2005
        • 456

        #4
        All of my tickets have been answered with in 24 hours.
        My statements are based on the forums not the CMS as I do not and will not use it.
        If I wanted faulty software I would code it my self. When I pay I expect to get what is advertised. I do not feel I got what I paid for.
        In an honest opinion I feel I paid for vB 5.0 beta 7

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        • Abomination
          Senior Member
          • Jul 2008
          • 1244

          #5
          Mine was 2 hours. But my questions are usually easy ones.

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