Xbox - red rings of death!

[Floris]

Just found that out about the warrant which is good news. I can't find the receipt though which could be a problem.

All you need is the serial number on the back. Mine was an online purchase and didn't have a receipt - just an email I couldn't find.

[Wayne Luke]

The Serial Number will give them the time, date and store that you purchased it from. Depending on the store it will also give them a copy of the receipt. In most stores, it probably gives the security tape time code so they can see what you are wearing when you purchased.

[golfer adam]

All you need is the serial number on the back. Mine was an online purchase and didn't have a receipt - just an email I couldn't find.

That is great news, thanks for your help as well as everyone else.

[MrNase]

Just give them a call. They have a free hotline (at least in Germany) and they can tell you what to do. Good luck!

[Razasharp]

I bought mine from Tesco (launch day) and when it died 11 months later I manged to get a refund! Kept the money for a bit and when the PS3 launched I bought that instead. Almost 2 years later it is going strong and the failure rate going by what I've seen so far, is tiny!

Even if MS does not offer a 3 year warranty any longer, in this country you can take the matter to court if you feel the product did not last a 'reasonable' amount of time.

According to some of our users, 6+ years is not unreasonable.

[SNN]

Thanks I will give that a go now.



I starts of green then immediately goes to 3 red rings, all red apart from the upper right ring.

How long is the warranty on these things, I got it in early 07.

Cheers

Hardware failure. Probably the graphics output if it does it as soon as it turns green. Just got my own Xbox (And did my research...) hopefully there won't be these issues :X

[Kinneas]

I've been through about 4 since I bought mine. They always broke just short of a year so rather than get MS to repair them I got them exchanged for a brand new one at the store I bought it from. Added bonus there is a new Warranty

The last exchange was for an elite, which must be about 1.5 years old now as well. It's good to know MS will still repair it if it breaks though.

[FreshFroot_]

I've been through about 4 since I bought mine. They always broke just short of a year so rather than get MS to repair them I got them exchanged for a brand new one at the store I bought it from. Added bonus there is a new Warranty

The last exchange was for an elite, which must be about 1.5 years old now as well. It's good to know MS will still repair it if it breaks though.

What about your hard drive? did you have to lose all your info?

[Floris]

xbox does not want the hardware , cables, etc.. They just want the console with empty dvd player. When you get it back you pop in your hard drive. I didn't have to download anything again or auth anything. But a friend of mine simply has to re-download the game, and authenticate it. Their web site also explains how and in what steps.

The DRM issue comes up again, .. you can onliy do this once (unless I read this wrong). So you're basically screwed the second time .. unless you do a hard drive transfer, which is also limited to just one transfer. Sorry if I am wrong, but .. I remember reading something like this and go ' i hope i dont have to redownload anything ' - and I didn't. everything worked, all save games are there, it started, and i could save progress.