Hi guys,
I recently purchased "CIELO" skin from Skinbox. Unfortunately, I'm not having a world of luck with their support, so I was hoping someone here might help me get on the right path.
Our production environment is running VB 3.8.x
We have upgraded our sandbox environment to VB4.0.8 to test thoroughly prior to upgrading our production environment.
We're going for a new look with our release of 4.0.8, so we've installed the CIELO skin to the sandbox environment.
Now that this has been done, I've noticed that the skin seems to be calling status icons that do not exist.
I certainly haven't fiddled around to set any custom status icons, and we've not had any issues in our 3.8.x install that was running the SONESS skin.
This is what I see:
Now this seems to be calling for status icons in the range of:
/images/cielo/statusicon/9.png
to
images/cielo/statusicon/99.png
With huge gaps and jumps inbetween.
When I look in the images/cielo/statusicon directory, I see:
10.png
2.png
4.png
5.png
7.png
8.png
And all the usuals, like "forum_new" etc.
Unfortunately, the status isn't calling these - a new post = no change to the status icon being called.
I contacted Skinbox and advised them that it seemed like a certain range of status icons were missing from their download file.
They advised me:
All subsequent posts of mine have gone without response.
My issue is this:
In our 3.8 install, we did not add custom images - we just had forum new post, read, etc status icons as per the default installation.
Now under the CIELO skin it seems to want to read a set image for each forum (based on the feedback above).
Now, I have no idea how to set these in the first place (reasonably new to managing VB) and secondly, I really just want the skin to pull the "category forum new" and "forum new" etc style status icons from the status icon directory.
It's action packed full of options... but the skin seems to ignore them.
Any hinters for the newbie?
Cheers,
I recently purchased "CIELO" skin from Skinbox. Unfortunately, I'm not having a world of luck with their support, so I was hoping someone here might help me get on the right path.
Our production environment is running VB 3.8.x
We have upgraded our sandbox environment to VB4.0.8 to test thoroughly prior to upgrading our production environment.
We're going for a new look with our release of 4.0.8, so we've installed the CIELO skin to the sandbox environment.
Now that this has been done, I've noticed that the skin seems to be calling status icons that do not exist.
I certainly haven't fiddled around to set any custom status icons, and we've not had any issues in our 3.8.x install that was running the SONESS skin.
This is what I see:
Now this seems to be calling for status icons in the range of:
/images/cielo/statusicon/9.png
to
images/cielo/statusicon/99.png
With huge gaps and jumps inbetween.
When I look in the images/cielo/statusicon directory, I see:
10.png
2.png
4.png
5.png
7.png
8.png
And all the usuals, like "forum_new" etc.
Unfortunately, the status isn't calling these - a new post = no change to the status icon being called.
I contacted Skinbox and advised them that it seemed like a certain range of status icons were missing from their download file.
They advised me:
Hello,
You need to add your own icons at this point on, if i am correct the "9" is the forum id. So the more forums you add the more icons you also got to add for each forum. 9-10-11 etc is where you place your own icons, or simply re-use the ones attached
You need to add your own icons at this point on, if i am correct the "9" is the forum id. So the more forums you add the more icons you also got to add for each forum. 9-10-11 etc is where you place your own icons, or simply re-use the ones attached
My issue is this:
In our 3.8 install, we did not add custom images - we just had forum new post, read, etc status icons as per the default installation.
Now under the CIELO skin it seems to want to read a set image for each forum (based on the feedback above).
Now, I have no idea how to set these in the first place (reasonably new to managing VB) and secondly, I really just want the skin to pull the "category forum new" and "forum new" etc style status icons from the status icon directory.
It's action packed full of options... but the skin seems to ignore them.
Any hinters for the newbie?
Cheers,
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