uploading attachments problem

[colinberkley]

ok i have searched and searched on this one. none of the solutions help to fix my problem. this started happening all of a sudden. about two weeks ago

i get "invalid image" when i try and upload. the type of attachments allowed are gif, jpg, and bmp. sometimes images do get through but appear in the post all garbled up. i have attached some pics of what it looks like when the image does get attached

i sent my host this link to a thread that talks about plesk and upload problems. he changed what needed to be changed and it still does not work.

http://www.vbulletin.com/forum/showthread.php?s=&threadid=37766

anything else i can try guys?

[Floris]

Are it the thumbnails that look weird, or the attachment when you click on their link? Or is this how they show IN the post (without thumbnails, but inline) ?

[Steve Machol]

This is definitely a server issue. In the Admin CP, open the Server Settings and Optimization Options section and turn on the Public phpinfo() Display Enabled setting. Then provide the URL to your forums. This may help us troubleshoot this problem.

[colinberkley]

done.

http://www.steroidsupport.com/forum/index.php

[Steve Machol]

I'm not sure if this is the cause of the problem or not, but you have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your httpdocs directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/home/httpd/vhosts/steroidsupport.com/httpdocs/tmp

[colinberkley]

i asked my host to do that a few days ago. this is what he replied.

"Yes it does make sense, but open_base_dir is already set at
php_admin_value open_basedir
"/usr/local/psa/home/vhosts/steroidsupport.com/httpdocs:/tmp"
I have set upload_tmp_dir for your domain to /tmp

Everything should be working.

Regards,
"

could i be pointing to the wrong directory?

[colinberkley]

Are it the thumbnails that look weird, or the attachment when you click on their link? Or is this how they show IN the post (without thumbnails, but inline) ?

yes in the post floris.

[colinberkley]

yes in the post floris.

i have tried again to use safe mode i get the following error.


Warning: move_uploaded_file(): open_basedir restriction in effect. File(/usr/local/psa/home/vhosts/steroidsupport.com/httpdocs/tmp/37fd1e607fe0eb346e3fbd07fe04f15c) is not within the allowed path(s): (/home/httpd/vhosts/steroidsupport.com/httpdocs:/tmp) in /home/httpd/vhosts/steroidsupport.com/httpdocs/forum/includes/functions_file.php on line 225

Warning: filesize(): open_basedir restriction in effect. File(/usr/local/psa/home/vhosts/steroidsupport.com/httpdocs/tmp/37fd1e607fe0eb346e3fbd07fe04f15c) is not within the allowed path(s): (/home/httpd/vhosts/steroidsupport.com/httpdocs:/tmp) in /home/httpd/vhosts/steroidsupport.com/httpdocs/forum/includes/functions_file.php on line 231

[colinberkley]

ok corrected the path. i now get this.

Warning: move_uploaded_file(/home/httpd/vhosts/steroidsupport.com/httpdocs:/tmp/9356416a748948b6dd3d316aa2069ab3): failed to open stream: No such file or directory in /home/httpd/vhosts/steroidsupport.com/httpdocs/forum/includes/functions_file.php on line 225

Warning: move_uploaded_file(): Unable to move '/tmp/phpc9F4ws' to '/home/httpd/vhosts/steroidsupport.com/httpdocs:/tmp/9356416a748948b6dd3d316aa2069ab3' in /home/httpd/vhosts/steroidsupport.com/httpdocs/forum/includes/functions_file.php on line 225

Warning: filesize(): Stat failed for /home/httpd/vhosts/steroidsupport.com/httpdocs:/tmp/9356416a748948b6dd3d316aa2069ab3 (errno=2 - No such file or directory) in /home/httpd/vhosts/steroidsupport.com/httpdocs/forum/includes/functions_file.php on line 231

[colinberkley]

steve used the path you gave me "/home/httpd/vhosts/steroidsupport.com/httpdocs/tmp"

seems to working now. thanks for all your help.

[Steve Machol]

steve used the path you gave me "/home/httpd/vhosts/steroidsupport.com/httpdocs/tmp"

seems to working now. thanks for all your help.

I figured you'd eventually get around to this.