Importing plugin

[abbynormal1]

I've tried numerous times to import a plugin. I've tried uploading the file from my computer and importing it from the server. Neither works.

When uploading from my computer, I get the message:

No file uploaded and no local file found.

When importing from server, I get:

No file uploaded and no local file found.

The filename I browse for is on my desktop locally: capboupc.xml

When I try to import the file, I've tried these paths:
/includes/xml/capboupc.xml
./includes/xml/capboupc.xml

We're using vBulletin v3.6.2 with vbSEO 3.0 installed.

Any ideas?

[Jake Bunce]

Does the test upload work?

Admin CP -> Maintenance -> Diagnostics -> Upload

If it doesn't work then that might explain the problem. We will need the output of the resulting page from the test upload.

If it does work then I don't know why the product upload isn't working. We can take a look if you submit a trouble ticket with your forum and server info.

[abbynormal1]

Pertinent PHP Settings file_uploads:Onopen_basedir:Nonesafe_mode:Offupload_tmp_dir:Noneupload_max_filesize:2.00 MB


Results No errors occurred while opening the uploaded file for reading.

[Steve Machol]

The only thing I see that could cause this is that your 'upload_tmp_dir' setting is empty. You (as root) or your host will need to edit php.ini and set 'upload_tmp_dir' to point to the full path to a directory on the server that is chmod'd to 777.

You will also need to restart Apache after making this change.

[abbynormal1]

chmod'd to 777.

You will also need to restart Apache after making this change

This is a Windows box, which may be why I have no idea what "chmod'd to 777" means. We're running IIS, not Apache.

[Steve Machol]

Then you need to create that directory, make it world-readable and writable, then edit php.ini as described above.

[abbynormal1]

Create which directory? /includes/xml/capboupc.xml already exists within the hosting space. As I described above, I don't know what you mean by chmod 777

[Steve Machol]

As I said you need to create an 'upload_tmp_dir' and edit php.ini to point this setting to that directory.

[abbynormal1]

That did the trick. php.ini said if it's not set it would use system default. Anyway, changed it from nothing to c:\temp. Thanks for the help!

[Steve Machol]

Glad to help.