SHowing "Unread 1" when there are none!!

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  • TheMusicMan
    Senior Member
    • Oct 2002
    • 2140
    • 3.7.x

    SHowing "Unread 1" when there are none!!

    Is there any reason why one of my users would be seeing "Unread 1" in the PM area when they also inform me there are no PM's waiting to be read!!

    Any ideas folks? this is a new one on me. Ta.
    John
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Have you installed any hacks, add-ons or plugins?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • TheMusicMan
      Senior Member
      • Oct 2002
      • 2140
      • 3.7.x

      #3
      I have Steve, but I disabled the plugin system, selected default vB template and it is still showing for this user... weird eh!
      John

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        First, make sure this user has read all his PMs, then run this query:

        UPDATE pm SET messageread='1' WHERE userid='xxx';

        ...with 'xxx' being his userid number. Be sure to backup your database first.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • Scott MacVicar
          Former vBulletin Developer
          • Dec 2000
          • 13286

          #5
          There was a fix put in for 3.5.4 to deal with a potential issue when someone reads a pm as another one arrives.
          Scott MacVicar

          My Blog | Twitter

          Comment

          • TheMusicMan
            Senior Member
            • Oct 2002
            • 2140
            • 3.7.x

            #6
            Not sure if it was this that sorted it guys... but all is fine now... thanks.
            John

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