Forum loading only partially

[tutorialsphere]

Hello everyone,

I'm in dire need of some help here as I've tried everything to solve this and nothing worked so far.

My forum is here: http://www.tutorialsphere.com/forums/

For the past 2 days or so I have noticed a problem with it, which is that it's loading only partially. More than that, each time I refresh the page, it loads up to a different point than it previously did (i.e. once it loads up to the header, second time it loads up to the first forum and so on).

Does anybody have any idea what to do to solve this? Perhaps it's a cache problem, or maybe something else? I'm really not that much of an expert with this kind of thing...

Any help would be very much appreciated.

Many thanks,
Gabriel

[Lynne]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true); 

[tutorialsphere]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true); 

Just tried that. Unfortunately it doesn't change anything....

[Lynne]

Then in addition to having your modifications all disabled, try this:
Create a new style with no parent:

• Styles & Templates > Style Manager > Add New Style
• Parent Style: No Parent Style
• Title: Default vBulletin
• Allow User Selection: Yes
• Save

Then browse the site using that totally default vbulletin style - do you still have the same problem?

[tutorialsphere]

Then in addition to having your modifications all disabled, try this:
Create a new style with no parent:

• Styles & Templates > Style Manager > Add New Style
• Parent Style: No Parent Style
• Title: Default vBulletin
• Allow User Selection: Yes
• Save

Then browse the site using that totally default vbulletin style - do you still have the same problem?

No change... see for yourself

I wonder what it is that is causing this...

[Lynne]

Hmmmm, OK - have you looked at your error_logs? Anything in them? Have you talked to your host and asked them if they have changed anything on the server lately? I notice your forums are pretty slow... have they always been that way or is this a new problem also?

Hmmm, just clicked on one of your forums and I was asked to download the php file. That is something you really need to talk to your host about.

[tutorialsphere]

I've already opened a support request with them, but no answer so far, which is unusual for them. I will have a look at the logs, perhaps I can find something in there.

[tutorialsphere]

Hello again,

Still the issue persists and I couldn't find anything relevant within the logs. Does anybody else here have an idea what this could be caused by? Perhaps this has happened to somebody else as well?

[Lynne]

Have you asked your host if they did *anything* on your servers lately - like upgrade the php or mysql or linux kernal or anything at all?

[tutorialsphere]

I have, and they said they haven't changed anything at all.

I'm thinking if I do a reinstall the problem might go away? Is there any way to do a reinstall and keep my posts, maybe save my current database and restore it after the reinstall? Would that be possible?

[Lynne]

You can try setting up a test site and see if this works on a test site. That way, you are leaving your current site and database alone.

[MRGTB]

Have you noticed you have this code displayed on your forum (which would hide something from being displayed). That should not be there.

<!-- BEGIN TEM

[tutorialsphere]

Yeah I have noticed it, I have no idea why it won't parse correctly...

[MRGTB]

You would use something like that to hide some code from appearing on a page like so

<!-- BEGIN TEM
Your hidden code here
END TEM //-->

Or something like that (might not be exact). But my point is are you sure that is not the problem stopping your forum from displaying the rest of the forums, due to that?

If you've made some changes to the forumhome template, use the option to view the original one and look at that code in the original and your edited version of it that you might have changed.

Your using the default theme anyway with no custom changes I can see. So why don't you just REVERT that forum template back to the original state. Then your issue should not be there.

[tutorialsphere]

No, if you refresh the page, you'll see that many times the amount of information that loads varies...