Problem With Members Page! Please Help

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  • amitash
    New Member
    • Mar 2010
    • 5

    Problem With Members Page! Please Help

    Hi there,
    My board has a sudden problem. The members page is not working. I did not do any changes whatsoever. I also contacted vBseo support but they have given up! Please check them members page example
    http://www.techspott.com/members/robertbell.html

    Amitash
  • amitash
    New Member
    • Mar 2010
    • 5

    #2
    Bump

    Please help.. Im a valid License holder

    Comment

    • ENF
      Senior Member
      • Apr 2002
      • 2677
      • 3.8.11

      #3
      First Guess, problem with a plug-in.

      Disable your plug-ins via config.php and see if the error goes away.

      Add the following line to config.php, save the file and try the page again.

      define('DISABLE_HOOKS', true);


      If the error goes away, it's a plug-in - if not, it's something else.

      If it is a plug-in, what plug-ins do you have that impact the member profile pages?
      To be updated...

      Comment

      • Ace
        Senior Member
        • Apr 2004
        • 4051
        • 4.2.X

        #4
        I also contacted vBseo support but they have given up
        Hi amitash,

        That's not entirely accurate.

        We're actually waiting on you to provide further information... we're even still trying to assist after you advised that the issue still occurs with vBSEO switched off.
        My Live vB5 Site - NZEating.com
        vBulletin Hosting | vBulletin Services - Need hosting for your vB? Need it installed? Something else? Let me take that hassle off your hands.

        Comment

        • amitash
          New Member
          • Mar 2010
          • 5

          #5
          Originally posted by ENF
          First Guess, problem with a plug-in.

          Disable your plug-ins via config.php and see if the error goes away.

          Add the following line to config.php, save the file and try the page again.

          define('DISABLE_HOOKS', true);


          If the error goes away, it's a plug-in - if not, it's something else.

          If it is a plug-in, what plug-ins do you have that impact the member profile pages?
          After doing this it worked but the css and images were missing.. it worked just like a plain html page


          Hi amitash,

          That's not entirely accurate.

          We're actually waiting on you to provide further information... we're even still trying to assist after you advised that the issue still occurs with vBSEO switched off.
          I know vbseo was trying to assist me. But i just did not visit vbseo.com after i found out that it was not due to vbseo!

          Comment

          • ENF
            Senior Member
            • Apr 2002
            • 2677
            • 3.8.11

            #6
            Originally posted by amitash
            After doing this it worked but the css and images were missing.. it worked just like a plain html page
            Now, remove that line from your config.php to enable plug-ins again then from your Product Manager, disable each plug-in one-by-one until you isolate which plug-in is the culprit.

            After you find the culprit plug-in, keep it disabled until you can get support from the author to fix it. (Or, just remove it... if you can't get it fixed.)

            Good Luck.
            To be updated...

            Comment

            • amitash
              New Member
              • Mar 2010
              • 5

              #7
              Originally posted by ENF
              Now, remove that line from your config.php to enable plug-ins again then from your Product Manager, disable each plug-in one-by-one until you isolate which plug-in is the culprit.

              After you find the culprit plug-in, keep it disabled until you can get support from the author to fix it. (Or, just remove it... if you can't get it fixed.)

              Good Luck.
              I did all the disabling and found out the culprit was vbseo... What should i do .. It was working well with the same vbseo version.. I am using vbseo 3.50 RC2.. Shall i download a stable release and try?

              Comment

              • ENF
                Senior Member
                • Apr 2002
                • 2677
                • 3.8.11

                #8
                Originally posted by amitash
                I did all the disabling and found out the culprit was vbseo... What should i do .. It was working well with the same vbseo version.. I am using vbseo 3.50 RC2.. Shall i download a stable release and try?
                I was afraid that was coming... We have vbSEO as well and I've not encountered this error. It could not hurt to backup your vbSEO settings and do a clean install of the latest version to see if that fixes the problem.

                I'm no expert on the inner-workings of vbSEO, I'm still gathering knowledge on it so that I can better understand it.

                In the end, vbSEO Staff would be the best to help you fix this or remove vbSEO until the issue can be resolved fully.

                Good Luck.
                To be updated...

                Comment

                • amitash
                  New Member
                  • Mar 2010
                  • 5

                  #9
                  Originally posted by ENF
                  I was afraid that was coming... We have vbSEO as well and I've not encountered this error. It could not hurt to backup your vbSEO settings and do a clean install of the latest version to see if that fixes the problem.

                  I'm no expert on the inner-workings of vbSEO, I'm still gathering knowledge on it so that I can better understand it.

                  In the end, vbSEO Staff would be the best to help you fix this or remove vbSEO until the issue can be resolved fully.

                  Good Luck.
                  Thank you so much. You have been very helpful. I will use vbseo support system!

                  Comment

                  • ENF
                    Senior Member
                    • Apr 2002
                    • 2677
                    • 3.8.11

                    #10
                    Originally posted by amitash
                    Thank you so much. You have been very helpful. I will use vbseo support system!
                    I do apologize for not being able to help resolve it fully here.
                    To be updated...

                    Comment

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