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Thread: Import error in cpanel

  1. #1
    New Member louisj1973 is on a distinguished road
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    Import error in cpanel

    Hi,
    Im not the most technically advance person in the world and could do with a bit of help....
    Ive followed the impex instructions and can see the import button in the cpanel ...
    but when i click on it, it says the page cannot be displayed ??? im assuming it cant find the index.php file .. or thats what it says ...
    Whats gone wrong ?? can anyone help me please

    L

  2. #2
    Senior Member Floris has disabled reputation
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    This sounds like the files from impex haven't properly been uploaded.

    Put the content of the upload folder of impex in the folder where vbulletin runs. If there are existing directories then it should merge those files in them.
    smaller than forward slash three.

  3. #3
    New Member louisj1973 is on a distinguished road
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    Hiya, thanks for the reply ...
    My forum is in a directory called /forum2 as i have the existing forum in /forum ...... which folder would vbulletin be running in ?? where should i upload the impex upload folder to ??

    Thanks

  4. #4
    Senior Member Floris has disabled reputation
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    In which directory do you have vBulletin installed right now? I mean, if you open your browser, and you type in the url to go to the vbulletin forum, so you can see the forum, and go post a thread and stuff like that. What's that URL?
    smaller than forward slash three.

  5. #5
    New Member louisj1973 is on a distinguished road
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    Ive got past that problem now thank you for your help ...
    But, It says that it cannot connect to the source database ...
    what would the database source look like ??
    would it be a www.domain.com/forum2/XXXXXXXX sort of thing or just the
    directory ??


    thanks

  6. #6
    Senior Member Floris has disabled reputation
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    The details for the source database will match the old forum's configuration details.

    Like the mysql host ..if the old forum software has in their config file the database host set to localhost, use that in the impex config file for the source .
    smaller than forward slash three.

  7. #7
    New Member louisj1973 is on a distinguished road
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    thanks for your help, ill give that a go now

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