scrolling isn't smooth Issue Tools
issueid=31157 Tue 3rd Nov '09 3:14pm
Senior Member
scrolling isn't smooth
page scrolling stutters

Page scrolling on forum home, forum display, and show thread all stutter for me. It isn't smooth like it was on 3.8. Other vbulletin sites that are 3.8 don't stutter for me when I scroll their pages.

It's like that on other sites I view that are resource intensive. My computer is actually new but a basic one. Vbulletin should take into consideration those that don't have the top of the line computers.
Issue Details
Project vBulletin
Category Styling
Status Confirmed
Priority 2
Affected Version 4.0.0 Beta 1
Fixed Version (none)
Users able to reproduce bug 4
Users unable to reproduce bug 6
Assigned Users (none)
Tags (none)

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Tue 3rd Nov '09 3:58pm
Senior Member
 
I cannot re-create this issue in any of my browsers, on any of my different connections.
Reply
Wed 4th Nov '09 5:07pm
New Member
 
Please post your computer specifications, operating system, website browser, website browser extensions, and running processes. Maybe even tell us how much processor and memory usage is available/free.
Reply
Thu 5th Nov '09 12:17am
vBulletin Team
 
I cannot reproduce this. My computer is two years old as of last month so it isn't state of the art. The HTML is lighter than previously however we cannot ensure that all computers will be able to scroll smoothly.
Reply
This petition for a change to Confirmed was rejected
Mon 16th Nov '09 10:05am
Senior Member
 
Please check this thread out... I'm not alone with this issue.

http://www.vbulletin.com/forum/showt...4-forums-laggy
Mon 16th Nov '09 10:25am
Senior Member
 
My computer does the same thing for me. I am using IE8 and System7. I have a brand new machine used to game design so its not because my computer is cheap or old.

It happens when I use the scrollbars or the mouse wheel.
Reply
Mon 16th Nov '09 10:30am
Member
 
I've seen similar issues with IE8 on all sorts of sites, not just VB4 based ones. I'd say this is a browser issue.

Try some other browsers - Firefox / Safari etc. And see what it's like with those.
Reply
Mon 16th Nov '09 10:31am
Senior Member
 
I'm using the latest Firefox... should VB not work correctly with Firefox?
Reply
Mon 16th Nov '09 10:35am
Member
 
Yes, I'm also using firefox and it works perfectly on both of my machines. What's the spec of your machine?

Also, have you checked background processes for malware / upgraded mouse driver (for scroll functionality). Does the same happen when you page up and down through the content, or only using scroll wheel?
Reply
Mon 16th Nov '09 10:52am
Senior Member
 
sorry can not reproduce this.
Reply
Mon 16th Nov '09 11:27am
Senior Member
 
Vbulletin 3.8 = No scrolling issues
Vbulletin 4 = Scrolling issues

You can ask which browser I'm using or what my computer specs are but the bottom line is I had no problems with previous versions of vbulletin. Also, others have this issue in the thread I posted above.

I'm done with this ticket.
Reply
This petition for a change to Browser Quirk was rejected
Mon 16th Nov '09 11:56am
Member
 
Okay that may well be true - but it still helps the guys who develop the software to know what kind of conditions people are running the software under. Makes some kind of sense doesn't it?

If someone came to me and told me they had installed Windows 7 and it runs slowly, but they previously had Windows 98 and it worked fine - i'd still ask for specs of the PC. This is a new version of the software and while I agree that you shouldn't have performance issues any more than you had before, perhaps you can help other people to help you by answering the questions they ask (instead of getting arsey about it all)
This petition for a change to Confirmed was rejected
Mon 16th Nov '09 2:05pm
Senior Member
 
Quote Originally Posted by JonnyThunder
... perhaps you can help other people to help you by answering the questions they ask (instead of getting arsey about it all)
Arsey? The only person who gets "arsey" here is the one disrespecting those who are trying to help.

Had you bothered to look in the thread posted above, you'd see that there are very concrete examples (along with links to other websites) for what is very likely to cause the behavior described in this bug. Now it's up to vBulletin developers to respond to the new information (so far they haven't).
Mon 16th Nov '09 2:18pm
Member
 
Then doesn't it also make sense to provide information surrounding the issue? Such as... oh, I don't know... machine specs, OS version, browser version etc?

It's support 101 - if you have an issue, you post as much information as possible in order to resolve the issue, so that the people who are trying to help can offer some suggestions or the developers can use that information to possibly recreate the environment.
Reply
Mon 16th Nov '09 2:49pm
Senior Member
 
Quote Originally Posted by JonnyThunder
Then doesn't it also make sense to provide information surrounding the issue? Such as... oh, I don't know... machine specs, OS version, browser version etc?
Are you affiliated with vB Solutions? I am asking because you speak in that authoritive voice that seems to indicate such. Otherwise I really don't understand why you don't let a developer of vBulletin handle this issue!

It's support 101 - if you have an issue, you post as much information as possible in order to resolve the issue, so that the people who are trying to help can offer some suggestions or the developers can use that information to possibly recreate the environment.
I hate to repeat myself, but for you I do it anyway: go to that thread linked further above and you will find *very specific* information discovered long time ago by others that shows how Mozilla- as well as Gecko-based browsers (Mozilla more so, though) have a negative influence on CPU usage when a layout uses the experimental CSS3 shadow property (which shows in particular when scrolling a page on slower computers). And also for your information: the current vb4 style makes heavy use of that experimental shadow property, and the more sections in your forumhome or the more posts on a showthread page, the worse the performance penalty.
Reply
Mon 16th Nov '09 2:53pm
Member
 
Lol.... I like you. You're feisty. Can't we just kiss and make up?

:)
Reply
Mon 16th Nov '09 3:19pm
Senior Member
 
Let's skip the kissing part, but making up sounds good. :)
Reply
Mon 16th Nov '09 3:22pm
Member
 
Nice one fella. You realise what will happen, is I'll get this problem when my forum goes live...

:) Have a good one!
Reply
Mon 16th Nov '09 3:35pm
vBulletin Team
 
I personally can't reproduce this, but based on the number of users reporting this issue, I'm going to reopen this so potential problems regarding the drop shadow CSS can be investigated.
Reply
Mon 16th Nov '09 5:37pm
Senior Member
 
I can't reproduce this either.

However, I highly doubt it is caused by the drop shadows, considering people are also reporting issues using IE8, which doesn't support the CSS drop shadow properties.
Reply
Mon 16th Nov '09 8:13pm
Senior Member
 
I can reproduce this and it is caused by the drop shadows and rounded borders. They come at a cost in Gecko/Windows, just like fixed positioning.
Reply
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