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 Fri 23rd Jan '09 8:26am
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OK....this may be the problem, I'm testing it now.
In my UserCP under options, I have all notifications turned off. That may be preventing me from getting them for the social groups even though I have subscribed and asked for email notification. If so, it is still a problem. I have it turned off under options because I have my forum set up in the admin panel so that I get emails of every post made in the forums. If I turn it on under CP Options, I get DOUBLE notifications. I just turned on notification in my UserCP to see if that solves the problem but if it does, it is still not a solution because I don't want to keep it that way and get twice the email that I'm now getting. I would think that if you have it set in the admin panel for emails of all posts, this should also include the social groups or else checking email notification within the social groups should be independent of the "no notifications" in the UserCP. I'll report back if it works with UserCP notifications turned on. 
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Fri 23rd Jan '09 5:06pm
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Well, I'm still not getting any emails from the social groups. If you can't duplicate it though, it is likely something on my end. I'm going to kill the social groups anyway until the notification issues are adequate. Thanks for your help.
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Sat 24th Jan '09 3:44am
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I faced the same issue, no email notification from social groups.
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Sat 24th Jan '09 5:18am
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I have the same problem, all other mail functions work just fine.
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Sat 24th Jan '09 2:32pm
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me too
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Mon 26th Jan '09 10:00am
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I just wanted to emphasize to the people posting in this report: we are talking about subscribing to a specific social group discussion, not an entire group. Is that what you are referring to as well?
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Mon 26th Jan '09 2:40pm
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Hi,
I report this "bug" in http://www.vbulletin-germany.com/ 10 days ago. I can reproduce this bug in the both vB 3.8.0 BB's I have (the 3rd is an "old" 3.7.2 licence). I never got an email notification if an answer of the social group worte. I tested this before I worte this post with my admin and my user-test-account. I set this in the UCP (PM + thread) and in the discussion. I got an email notification if i got an PM or a answer of a thread I worte, but i don't get an email if an other posted in the discussion I set to "immediate reply" (geman: "Sofortige Benachrichtigung per EMail"). In the UCP, a notice appears in "subscribed threads" for the tread who was got a post. ... I hope you understand me, I can better wrote german than english ... Marc
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Tue 27th Jan '09 6:35pm
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 Originally Posted by Mike Sullivan
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Wed 28th Jan '09 7:05am
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Please reconfirm this with 3.8.1. If this still happens, please submit a ticket referencing this bug and ask for it to be assigned to me. I'll need FTP access and (preferably) 2 users that I can test this with (one to receive notifications, one to post messages).
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This petition for a change to Unconfirmed was accepted
Thu 29th Jan '09 7:33am
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Guess it happens with specific permissions and this code in line 1523 of functions_socialgroup.php
Code:
while ($touser = $vbulletin->db->fetch_array($useremails))
{
// check user can view discussion
$permissions = cache_permissions($user, false);
Code:
while ($touser = $vbulletin->db->fetch_array($useremails))
{
// check user can view discussion
$permissions = cache_permissions($touser, false);
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Thu 29th Jan '09 2:04pm
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Hi!
Originally Posted by Pogo
I try it in my both vB's and ... it works!!! Thank you very much!!! Marc
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This petition for a change to Confirmed was rejected
Fri 30th Jan '09 7:53am
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Originally Posted by Realtime
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Mon 16th Feb '09 2:53pm
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THANK YOU for sharing this! I can't believe this has not been shared more widely, as I went through many a thread asking how to fix it, but none with a solution.
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Tue 17th Feb '09 5:05am
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This will be fixed in 3.8.2
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Sat 4th Apr '09 4:41pm
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Is this really fixed? I subscribe to a group with my test user profile and then post a discussion using my admin profile. But the test user subscribed to the group doesn't get a notification email. But I do receive PM's generally.
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Sun 5th Apr '09 9:33pm
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This was fixed. If groups were created before 3.8.2 update, each user must to remove subscriptions from these groups and subscribe to them again (like explained in annoucement).
Group subscriptions which were created before 3.8.2 will not automatically send email notifications. These users can modify their existing subscriptions or resubscribe to enable email notification.
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Mon 6th Apr '09 6:26am
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This bug relates to describing to a specific discussion, not the entire group:
I created a social group and then posted a new discussion. I then clicked on "Discussion Tools" within that discussion and selected subscribe and then email notification. I'm getting no email notifications.
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Thu 28th May '09 6:46am
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This will be fixed in 3.8.2
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Thu 28th May '09 10:25am
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I assume you mean it will be fixed in 3.83? Because 3.82 is the current version.
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Please Wait