Hi all,
Ive searched through the forums, and the user manual, trouble shooting etc for hours now, tried different fixes but cant seem to identify the problem I'm having so have reluctantly decided to post as I know how annoying repeat questions can be!
I think a main problem I'm having is that Ive had my head in this for so long now that its all starting to look the same.... and things are starting to get fuzzy around the edges now... LOL!
I don't really need help with how to fix the problem as such, just with identifying if the problem is on my end or my servers end.
Since I first installed VB activation emails, and all other notification emails have not been working.
They all get returned to me (through the Webmaster's Email ) with the following comment:
When I do a diagnostic email test using an email address under a totally different domain the test comes back with no errors found, please check to see if you received the email.
Then the test email will bounce and be sent back to me thru the webmasters email address with the above error email.
BUT if I do the diagnostic email on a different email address, but same domain name (ie the same server) The diagnostic email says no errors found, and the email goes through to o the correct address perfectly - no bouncing back to the webmasters addy.
SO. Is this a problem on my end with the settings in VB or with my host?
Is this the problem?
If so, is it something I can fix via the cpanel? or is it something I need to get my host to do on my account at their end?
Ive searched through the forums, and the user manual, trouble shooting etc for hours now, tried different fixes but cant seem to identify the problem I'm having so have reluctantly decided to post as I know how annoying repeat questions can be!
I think a main problem I'm having is that Ive had my head in this for so long now that its all starting to look the same.... and things are starting to get fuzzy around the edges now... LOL!
I don't really need help with how to fix the problem as such, just with identifying if the problem is on my end or my servers end.
Since I first installed VB activation emails, and all other notification emails have not been working.
They all get returned to me (through the Webmaster's Email ) with the following comment:
From: Mail Delivery System [mailto:[email protected]]
Sent: Saturday, October 20, 2007 12:36 PM
To: [email protected]
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[email protected]
Mail sent by user nobody being discarded due to sender restrictions in WHM->Tweak Settings
Sent: Saturday, October 20, 2007 12:36 PM
To: [email protected]
Subject: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[email protected]
Mail sent by user nobody being discarded due to sender restrictions in WHM->Tweak Settings
Then the test email will bounce and be sent back to me thru the webmasters email address with the above error email.
BUT if I do the diagnostic email on a different email address, but same domain name (ie the same server) The diagnostic email says no errors found, and the email goes through to o the correct address perfectly - no bouncing back to the webmasters addy.
SO. Is this a problem on my end with the settings in VB or with my host?
Is this the problem?
Email from my forums is blocked
Error: unrouteable mail domain "****.com"
This problem is caused by this option being checked in WebHost Manager for the server:
Prevent the user 'nobody' from sending out mail to remote addresses (php and cgi scripts generally run as nobody if you are not using phpsuexec and suexec respectively.)
Unchecking this option should stop this problem. You will of course need to have root access to the server to do this. If you don't, then you'll need to ask your web host to do this for you.
Error: unrouteable mail domain "****.com"
This problem is caused by this option being checked in WebHost Manager for the server:
Prevent the user 'nobody' from sending out mail to remote addresses (php and cgi scripts generally run as nobody if you are not using phpsuexec and suexec respectively.)
Unchecking this option should stop this problem. You will of course need to have root access to the server to do this. If you don't, then you'll need to ask your web host to do this for you.
Comment